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Banner Student Support Specialist - Remote
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- The Banner Student Support Specialist is responsible for assisting the Office of Student Accounts in the configuration and operation of the Ellucian Banner modules related to student accounts receivable, financial aid, and student records.
- Plans for processes and procedures that are driven, supported, and/or enhanced by appropriate data and processing within the Ellucian Banner system or systems that integrate with Banner.
- Ensures that data entry, usage, and processes are such that the needs of multiple departments are met including assisting in resolving situations where conflicts occur.
- Troubleshoots any problems with using the Banner software by utilizing Banner product manuals, Ellucian customer support site, user support groups and staff.
- Bachelor's degree and two years of experience supporting the higher education ERP system Banner.
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