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Provide technical support, information and training to customers, distributors, Oxy sales staff, OxyChem marketing staff, OxyChem customer service staff, and transportation on safe use, transportation, and disposition of OxyChem products.
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This position ensures customer success for all Enercon equipment in the field and will work to continually improve Enercons field service and technical support capabilities and processes.
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Lead & develop the Area Branch Service Manager team providing guidance training and support creating a best in class technical service organization. Provide technical support for York & third party product, Residential & Commercial to Service Managers, branch personnel & customers in regard to application, installation, service and performance issues electronically and in person.
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We have an Excellent career opportunity for a Technical Customer Service Manager to join a leading Company located in Somerset, NJ. Act as the engineering liaison to coordinate with other departments to ensure all aspects of the customer experience are handled flawlessly, including Quoting, Technical Support, Order Entry, and Inventory Planning.
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In this role, you will oversee the Service Management, Client Support & Customer Satisfaction disciplines, driving excellence across multiple service teams. Therefore, a successful candidate should have a background in service management & technical support functions.
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The Technical Customer Service Manager will provide technical support to customers, resolve complex customer issues, and ensure customer support tickets are resolved in a timely and efficient manner.
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Management of the IDS Technical Customer Service Group - This position is responsible for supervision including performance management, resolving informal grievances, documentation to support corrective and disciplinary actions, and professional development.
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Position : Technical Service Manager. With across Washington, Oregon, Montana, Idaho, and Alaska, Kelley is among the largest privately-owned and fastest growing office technology companies in the Western US. The broad regional footprint and tenured service organization enable Kelley Connect to maintain a strong local presence and the responsiveness to deliver maximum uptime and customer service.
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Technical Service Manager (TSM) acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. TSM owns the customer landscape and advise on critical and complex landscape changes during life cycle management.
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Act as the engineering liaison to coordinate with other departments to assure all aspects of the customer experience is handled flawlessly, including Quoting, Technical Support, Order Entry and Inventory Planning.
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Open and maintain customer accounts by recording account information, keeping records of customer interactions and running reports. Must have excellent verbal and written communication skills to work closely with Inside and Outside Sales Team to assure 100% customer satisfaction.
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Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration.
$69,600 - $400,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Technical Field Service Manager is responsible for ensuring customer satisfaction on all levels of business by providing on-site and phone troubleshooting, repair, equipment modifications, installation and sales support of various mobile power generation equipment and mobile heaters.
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At least 5 years of experience as Technical Account Manager/Customer Success Engineer or different support roles (T2-T3), Professional Services/Technical Project Management for a networking related solution (Cyber Security, Firewalls, VPN, networking, etc.
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This position will provide support and innovation for IFC and IFC customer programs related to pest management and sanitation. Manage ongoing technical service projects for customers such as approved product lists, IPM policies and training programs.
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technical support customer service jobs Title: technical service manager in Cody, Wyoming
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