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Complete all assigned work functions such as reporting, processing reversal/rekey requests and monitoring front-end system to resolve batch errors. 2 years of Call Center experience involving customer service, technical support, and knowledge of credit card processing.
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The Customer Service Specialist is responsible for providing excellent customer experiences by creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
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The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
$14 - $22 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Serve as primary customer service provider at the front end and liaison between customers and management. Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations.
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Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions. Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.
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Prior retail sales, cashier, or customer-focused experience preferred. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
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Take an all-hands-on-deck approach to support the team across the store. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Ability to work extended periods of time (up to 4 hours) standing or walking.
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At DICK'S Sporting Goods , we believe in how positively sports can change lives. Our traits set the bar as to what great teammates look like at DICK'S Sporting Goods. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today.
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Front end duties include monitoring cashier coverage, maintaining front end supplies, replenishing change float, and answering calls for customer assistance at the check outs.
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Performs front end duties to insure “customer arrival” standard is maintained. To provide excellent customer service through deli/bakery department activities. Effective communication, customer service and selling skills.
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Communicate customer requests to management. Maintain sanitation standards in the cooler, freezer, prep area and sales area. Prepare product for sale (frying, cutting, slicing, baking, weighing, and pricing.
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Keep supply area neat, clean and tidy at all times. Assist in product receiving and storage. Communicate temperature breakdowns to supervisor. Friendly, outgoing personality. Perform all other duties as assigned by management.
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You will also be responsible for handling customer issues and supervision of the front end of the store while on duty. In addition to the above duties, this is also a customer service position which requires a great deal of customer contact.
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As a Cross-Functional Specialist, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.
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If you have superior customer service experience, the ability to work with a sense of urgency, combined with excellent communication skills (good listener, patient, and articulate), then we have the opportunity for you to excel.
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customer service front end jobs Title: service specialist in Cody, Wyoming
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