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Currently possess and are in good standing with at least one of the following credentials: Certified Medical Assistant (CMA) Registered Medical Assistant (RMA) Assessment Based Recognition in Order Entry (ABROE) CCMA Certified Clinical Medical Assistant.
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Issue Returned Material Authorizations (RMAs) and track RMA activity within the facility. Conduct research of bills of material (BOM) and engineering drawings to identify correct replacement parts for customers’ specific model(s.
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This role is for the Associate to join our Customer Service team sharing the critical role of servicing our customers through the order entry, purchasing, expediting, RMA, and general service functions.
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Summary This role is for the Associate to join our Customer Service team sharing the critical role of servicing our customers through the order entry, purchasing, expediting, RMA, and general service functions.
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Issue Returned Material Authorizations and track RMA activity within the ACS facility as necessary. Data entry, Customer service, Clerical, Order entry, Typing, Data, Microsoft excel, Microsoft office, Administrative support, Computer skills, Detail, Administration, Logistics, Inventory, Sap, Outlook, Excel data entry, Invoicing, Email.
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Registered Medical Assistant (RMA) Registered Medical Assistant (RMA) B. A graduate of a non CAAHEP or ABHES Medical Assistant program (Associate diploma or Certificate) or Military Medic/Corpsman training.
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Generate and track shop orders to support the RMA, NCMR, ISR and Customer Down processes; Generate and track shop orders to support the RMA, NCMR, ISR and Customer Down processes; Evaluate incoming customer orders and provide lead time, quotes and commitment dates for process technology product line.
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