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Order Entry Specialist
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Full-time
- Issue Returned Material Authorizations and track RMA activity within the ACS facility as necessary
- Conduct the necessary research of bills of material (BOM) and engineering drawings to identify the correct replacement parts for customers’ specific models
- Use the company’s Materials Resource Planning (MRP) system to generate quotes for every parts order
- Follow up on all open quotes to pursue potential parts sales, and record reasons for unconverted quotes
- Provide answers to simple technical questions from customers regarding ACS’s products & parts
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