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API Configuration: Configure APIs for chatbot solutions in the cloud connecting to external systems and various data sources. Experience evaluating and testing NLP systems or LLMsExperience using Bot Framework SDK, Bot Framework Composer or Power Virtual Agents (PVA)Experience with AWS AI Services, Lex, Comprehend, ChatbotExperience with Azure Cognitive Services, Azure AI Services, Azure Bot Service (ABS)Software engineering experience with PythonExperience with CI/CD pipelines like Jenkins or Azure DevOps.
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Machine Learning Integration: Integrate ML algorithms and models into chatbot systems to enhance response generation, question answering, and user engagement. Platform Integration: Collaborate with software engineers and developers and integrate chatbot systems into various platforms, such as websites, mobile apps, messaging applications, voice assistants, or CRM. Ensure seamless integration and compatibility with existing systems and APIs. Collaboration: Work with cross-functional teams to understand business requirements and translate them into technical solutions.
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Natural Language Processing (NLP): Apply advanced NLP techniques to understand and interpret user input, including intent recognition, entity extraction, sentiment analysis, and language understanding.
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Documentation and Training: Document chatbot architectures, design decisions, and implementation details. Minimum of 2 years developing applications using AI, natural language processing (NLP), and/or speech recognition.
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Chatbot Development: Build conversational workflows using available content and integrate or design other sources of content. Create user guides, documentation, and training materials to educate stakeholders and end-users on chatbot capabilities and best practices.
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Hands on experience integrating Oracle ERP systems using RESt/SOAP APIs, microservices and API mangers such as Axway, Apigee, Streams such as Kafka, File based integration using sFTP. Required to have at least 1 or 2 full life cycle implementations experience in Oracle Financials Cloud (General Ledger, AP, AR, FA, Financial Accounting HUB) with hands-on configuration experience of Oracle Cloud ERP.
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Minimum of 2 years experience using HTML/CSS/Javascript/Node.js. As one of the nations premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world.
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From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Womens Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
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In this role, you will take center stage in developing cutting-edge chatbots and virtual assistants that provide intuitive, engaging, and efficient user experiences. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents.
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Are you ready to be part of the world's largest humanitarian network? As a Conversational AI Developer, your responsibilities will encompass a wide range of critical tasks. Bachelors Degree Computer Science/equivalent area of study or equivalent professional experience required.
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We're seeking an experienced Conversational AI Developer to be a key player in the Fundraising and Marketing Technology team. If you share our passion for helping people, join us in this excellent career opportunity.
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At the American Red Cross, your uniqueness can shine! Are you passionate about the future of human-computer interaction and eager to shape the way people communicate with technology? To view the EEOC Summary of Rights, click here: Summary of Rights.
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Develops and implements critical, rule-based configuration of the Banner software within the context of complex, interrelated systems with potentially wide impact to the institution. The position is involved in analyzing needs, finding solutions, generating rule-based configuration, troubleshooting problems, developing reports, testing systems, working with third-party vendors, and providing training and documentation for necessary staff.
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The Banner Student Support Specialist is responsible for assisting the Office of Student Accounts in the configuration and operation of the Ellucian Banner modules related to student accounts receivable, financial aid, and student records.
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Plans for processes and procedures that are driven, supported, and/or enhanced by appropriate data and processing within the Ellucian Banner system or systems that integrate with Banner. Develops documentation of systems and processes where needed.
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