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Provide tier I technical customer support via phone and on-site. Prioritize customer service and support to ensure highest client satisfaction. The Junior IT Administrator will be joining an IT management consulting firm offering Windows Cisco VMware infrastructure design and customized cloud infrastructures, networking, security services, remote and onsite desktop support.
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The Remote IT Operations Coordinator and Support Specialist ("specialist") is responsible for providing computer helpdesk technical support and service coordination to customer at agreed levels and taking ownership of all assigned tickets or requests.
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Technical Team Lead (Customer Support) ( USA remote) The Anomali Support team is currently searching for a dynamic and resourceful Technical Team Lead to engage with customers and Anomali employees to resolve customer issues.
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As an ASPM Sales Engineer, you will be responsible for working closely with the ASPM sales team, together with the broader CrowdStrike account teams to identify customer requirements, design solutions, and provide technical expertise and support throughout the sales process.
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The primary function of the role is to provide MSP Tier 3 support as part of the BUI Managed Services Team, to offer third-level technical remote and onsite support to clients of BUI, through the BUI Service Desk.
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THIS POSITION IS FULLY REMOTE AND NOT BASED WITHIN A FIREMON OFFICEThe Customer Support Engineer will leverage strong technical awareness, research skills, and equally strong customer service skills.
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We are looking for Customer Service Representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
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Capital One Software is hiring a Manager, Technical Writer to support customer enablement for new and existing products. For technical support or questions about Capital One's recruiting process, please send an email to.
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At least 4 years of experience in B2B operational, technical, or customer-facing success or support roles. As a Senior Technical Support Specialist, you will work in a small team of high-performing individuals who provide drone and cloud feature deep diagnostics and advisory services to Skydio's growing Federal and Enterprise customers.
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The Technical Support Lead is responsible for the provision of technical and application support as required by the Senior Manager Customer Support. 2+ years of technical HVAC service experience with an understanding of flame safeguard and combustion controls.
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WHAT YOU’LL BE DOING (% of Time)Enhance customer experience by providing technical support for Simpson Strong-Tie Building Technology software. YOUAs a Technical Customer Support Specialist, you will be responsible for supporting internal and external customers’ software support needs for pipeline LBM. You will collaborate and drive for results to deliver a best-in-class customer experience.
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The French Bilingual Customer Care Representative's primary role is to manage inbound calls by providing order placement, service dispatch, technical product assistance and order issue resolution support to Customers as well as cross functional groups within STERIS. Individual is responsible for managing calls from multiple queues ensuring department objectives are met and supporting the product line for US and Canada.
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The RAM will work closely with internal partners (Clinical Product Specialists, Technical Support, Finance, Customer Service, and Sales Support) to coordinate Medtronic efforts to meet and exceed customer expectations.
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I.e.: CCIE, VCP, VCDX, CISSP strongly preferredExcellent customer service skills, both in-person and over the phoneExcellent presentation, communication and documentation skills. HYBRID REMOTE - Candidates may be located anywhere within the Northeast geography of the United States (Eastern PA, NJ, NY, CT, ME, MA, NH, RI), but must have reliable transportation and a willingness to travel up to 20% to customer sites as necessary.
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Must be fully knowledgeable and able to design and plan, implement and support IT solutions using three or more of the following technologies:Enterprise Network InfrastructureNetwork SecurityData CenterVirtualizationCloudSoftware Defined NetworkingAutomationHighly Desired Experience / Skills:Current CCIE (R/S or Security)Juniper, Aruba, and Fortinet wireless experiencePOSITION SPECIFICS.
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