Team members are responsible for providing quality customer service as well as activation and technical support. Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues.

As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.

Your mission is to be one of the best customer support advocates in the industry. The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.

This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.

Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating customer tools. Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency.

If your current titles is one of the following you may be a good fit: Customer Engineer, Equipment Engineer, Field Service Engineer, Mechanical Engineer, Electrical Engineer, Manufacturing Engineer, Installation Engineer.

Tasks and ResponsibilitiesTeam members are responsible for providing quality customer service as well as activation and technical support. Department SummaryThe Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.

Proficiency with SAP. Benefits: The Operations Support Engineer will work a 9/80 work week while receiving market leading pay, paid time off, paid winter holiday shutdown, educational refund plan, medical, dental, and vision insurance options and service-based retirement contributions with additional 401k match.

Perform IT Customer Support duties as required and provide backup to all positions as needed (Service One customer support techs and IT Support Manager). HDI Support Center Manager Certification HDI Knowledge Management foundations ITIL Foundations Certification Environmental Factors and Physical Requirements Ability to travel, possibly overnight, to any customer area, which could be any Perdue facility or to a remote site for disaster recovery, industry conferences, or training.

The Director of Product Support & Flight Safety directs all field service and customer support activity to ensure Crane products are performing as specified for the application. Develop and maintain Product Support team performance metrics; train, motivate and develop staff in conjunction with Intellectual Capital and Crane Business System standards of the organization, with a core focus on meeting company, employee, and customer needs.

Engineer 3 - (Facilities Support Engineering. As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities (“BWXT” or the “Company”) complies with all federal, state, and local laws and customer requirements regarding health and safety protocols.

Cisco Voice Engineer needs 4 years of experience providing high-quality end user support, resolving issues and providing a high level of customer service. Minimum two years of experience providing IT customer support within a research or academic environment.

These courses will be leveraged with the support described above to empower you to confidently take live customer calls, beginning with your first concept. Support a positive environment for customer interactions.

Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.

Provide hardware support for Dell/Lenovo/Apple branded laptops & desktops including troubleshooting & isolating issues and performing parts/service calls for onsite and remote users. Job Roll: Desktop Support Engineer.