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Experience with Datadog, Looker, ZenDesk, Docker. Senior Application Support Engineer. 5 years of experience in a technical support role at an Exchange, OMS or other Financial Services Technology provider.
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Experience with the technologies we use, including some, but not limited to: Outreach, Gmail, Zendesk, Slack, Salesforce, Microsoft Office, Twilio, MS Dynamics, BMC Remedy, ServiceNow, Freshworks, RingCentral, 8X8.
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Experience providing Live Chat Support and/or Social Media Support preferred. Have a working knowledge of systems such as Zendesk and HubSpot. Engage with customers to resolve issues that come through as support tickets to our team.
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Responsible for configuration of sales tech/apps that have integrations with Salesforce, including Zendesk, Zuora, enablement tools, DocuSign, CRM Analytics, DemandTools, Jira, and Community Experience portals.
$134,000 - $152,000 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Experience with/familiar with ticketing systems such as Zendesk (ServiceNow, ConnectWise, Jira Service Desk, HubSpot, etc) About the Role: In this role, you will be joining the Customer Services Team as a Technical Support Specialist.
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Screen incoming legal requests internally through Zendesk and assign to the right lawyer. As Legal Operations Analyst II at Redfin, you’ll help us support the Redfin Legal on various day-to-day matters.
$65,500 - $98,100 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Solid understanding of remote desktop support applications like Zendesk or others. As a Lead Technical Support Engineer/Manager, you will be resolving the technical faults in Ordway Platform software.
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Zendesk administration and application development (JavaScript / CSS / HTML) role is responsible for customer interaction and communication, through support ticketing, live chat, and telephone, to resolve user issues in an efficient and timely manner.
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First responder to external and internal support requests via Zendesk and leverage JIRA/Confluence where appropriate. Youre a people-person with 1 - 3 years of experience working in a helpdesk/zendesk environment.
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As n RMS Software Support Engineer, you will contribute directly to our mission to improve the productivity of our customers by building and troubleshooting scalable backend systems and new features introduced into the product.
$98,000 - $175,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Spend the majority of your time troubleshooting complex user issues and communicating with Stripes highest value users, providing a white glove support experience, by email and occasionally by phone.
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Provide direct training support and questions in Zendesk to designated regions/branches. Provide monthly video updates to Regional Vice President to track growth and offer continued support for the region.
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Partner with Support Operations on strategic direction and implementation of automation tooling (i.e. AI chatbots, Zendesk triggers, etc.) What you'll do at Figma:Communicate clear vision and purpose, helping to draw the connection between Customer Education and Community Support with our broader company goals.
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Respond to resident inquiries on ZenDesk via phone, e-mail, text, and live chat. Our Customer support team operates remotely and will work closely with the on-site support team to resolve any resident inquiries, investigations, and action items that are needed to be conducted by the facility.
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Handle customer inquiries through Zendesk emails and phone to provide customers information about our products and services. 1 year(s) experience of customer support or customer success. Support all customer engagement, customer marketing or product marketing projects with direct customer impacts.
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zendesk support jobs in Seattle, WA
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