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Zachary Piper Solutions is seeking a Tech Support Specialist to support a long-term program located in Redmon, WA. The Tech Support Specialist will assist with end-user support, responding to tickets and troubleshooting various issues using diagnostic tools.
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The Service Desk Technician III is responsible for receiving, prioritizing, documenting, and actively resolving end-user support and service requests. Bachelor's degree in IT or equivalent experience in end-user service desk support.
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Skillset Matrix Manager NotesTechnology Requirements ( Programs, systems, etc) At an enterprise scale CRITICAL facility: OPERATIONS and CONSTRUCTION/PLANNING from building to end device/user: AC and DC power, UPS, Generators, rectifiers, low to medium voltage supporting continuous availability.
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Experience with one or more customer support, product support, technical support, IT Admin support, Consulting, systems development, product development, network operations, software engineering, or I.T. consulting, customer or technical support or consulting or end-user support.
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GenScript ProBio is the subsidiary of GenScript Biotech Corporation, proactively providing end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy (CGT), vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers.
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Provide training on the use of the LIFELINK Central products to end user customers and distributors. · Experience in account management, preferredAbout StrykerOur benefits: 12 paid holidays annually Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
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Prioritizing incoming calls to the Help Desk via telephone, email, and ConnectWise to ensure courteous, timely and effective resolution for the end-user. The position will be the first point of contact for Users; playing an integral role in User support and learning.
$63,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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Knowledge on finance OIC will be a plus Hands on with front end oracle application At least 9 years of Support experience in implementing Oracle EBS Applications including R12. Knowledge of Oracle Forms, Reports, Workflow, SQL, and PL/SQL. Develop associated EBS documentation including but not limited to requirements, design, code testing and end user documents, etc.
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Demonstrated experience in leveraging the power of data, analytics, user research, user experience/support data, technical process modeling, persona development or use and connected experience to drive behavior, process and priority decisions across the team and IS.
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End user support for multiple applications in multiple geographies. - Experience with at least one of the following e-business suite applications: accounts Receivable, Accounts Payable, Procurement, iProcurement, iExpense, General Ledger, Inventory, or Fixed Assets; and experience engaging Oracle Support to research and resolve issues.
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They will come in working as an End User Support Tech meaning that they'll handle customer issues in person, via phone, via email, etc. They will come in working as an End User Support Tech meaning that they'll handle customer issues in person, via phone, via email, etc.
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Support on System integration and User acceptance testing of assigned deliverables. Minimum 2 years of User Acceptance Testing Support. Self starter and willingness to upskill in SAP with some guided on the job support.
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To validate test environments, test data and test results, design and implement code fixes, validate outcomes against expected results and produce associated addition to Unit Test, responsibilities may include dynamic application security testing, interface testing, integration testing, end-to-end testing and/or user acceptance testing.
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Developing and implementing front-end architecture to support user interface concepts. Developing and implementing highly responsive user interface components using react concepts.
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Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
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end user support jobs in Redmond, WA
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