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Contribute to both internal and customer-facing documentation and Knowledge Centered Support (KCS). You will collaborate with fellow Support Engineers to creatively and passionately seek customer problems, while honing your technical skills.
$84,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Shipping and Delivery (SDS) Support team within WW Customer Service provides value by combining expertise in Amazon Transportation Services with the scale and support infrastructure of World-Wide Customer Service to ensure successful deliveries, gather intelligence to prevent future delivery problems, and automate resolution without requiring human intervention.
$196,900Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Proficiency in using CRM software and other customer support tools (Zendesk, Hubspot, Freshdesk. We are seeking a dedicated and empathetic Customer Support Representative & Collections Specialist to join our team.
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The successful IT Support Engineer will be customer focused and motivated by team success. Create and submit detailed call logs documenting customer interactions that are accurate, thorough, and timely.
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Job Description The primary responsibility of the Sr. Customer Support Manager (CSM) is to effectively and efficiently manage the Lifecycle Service (LCS) business for their assigned customer contracts and ensure customer satisfaction with Motorola Solutions Public Safety Customers.
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Customer Experience at BrexThe Customer Experience (CX) team provides our customers with constant, live support as they build and grow their businesses. Responsibilities Lead all Brex Support teams: This role is responsible for all customer facing support at Brex including the specialized teams of Dedicated Support, Global Resolutions, Developer Support, Social Support and Travel Support.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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The Customer Support Representative is an individual contributor tasked with providing Magic’s highest caliber of customer service through direct interactions. Card Kingdom is looking for a Customer Support Representative I to join our CSR team.
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As a Technical Support Engineer you will own, troubleshoot and solve highly complex customer technical issues. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success.
$200,300 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Includes planning, directing and coordination of the daily activities of mail open, cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re-writes, re-issues, re-mails and all PRISM functions.
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3+ years experience in a customer-facing role, preferably in Implementation, Sales or Support; Restaurant or Retail experience a plus. Ensure Project management by working with our offshore team to complete the following tasks: Data Entry: configure customer account, optimize menu setup, and other data entry tasks involved in getting a merchant onboard.
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PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. Work collaboratively with other support specialists to resolve customer questions and issues.
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Operational support is comprised of workstreams: Live Site Engineering (to include incident management), TechOps/SIM (deskside and secure space support), Network Management, Identity Management, Customer Experience (CXP) and Azure Engineering Learning (Training.
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The Customer Service Agent position is responsible for superior user support for our client's customers with a goal to exceed our client's expectations as well as the expectations of their users.
$25.5 an hourFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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We emphasize training, knowledge, collaboration and customer empathy - your learning opportunities are vast! Advocate for our customers to our Product Organization by providing feedback on feature requests and bugs to improve the customer experience.
$84,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Joining our team means becoming part of a visionary group dedicated to transforming the landscape of customer support. In the domain of customer support, companies tend to struggle with the challenge of enhancing service quality while scaling operations efficiently.
$50 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today
customer job Title: support in Kirkland, WA
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The Best Remote Jobs: Where & How to Find Them
The Covid-19 pandemic hasn’t been easy on any of us, but if there’s one silver lining, it’s the fact that remote work has grown in popularity because of it. Companies that previously weren’t open to their employees working remotely were suddenly forced into allowing it. Since then, they've realized that much of their workforce is happier and more productive. Naturally, this has led to more remote job openings, which is great if you’re interested in this type of position. Read on to learn more about the best remote jobs and where to find them.
How to Write a Short Bio
First impressions can be tricky. When meeting someone in person, it’s likely you have an elevator speech. These short, practiced introductions can help you share more about who you are, what you do for work and other facts about you. While this works well in a live, in-person context, there are many cases where professionals “meet” someone via written form - like social media, a resume, or published work. In these cases, your bio works as your first impression. So, here’s a step-by-step guide on how to write a short bio.
How to Conduct a Performance Review (With Examples)
In a world where the smallest mistake can cost your business tens of thousands in lost revenue, your talent is key to keeping your edge on the market and driving growth. However, managing a workforce of any size can be a challenge. Employees come with their own particular skill set, ambitions and flaws. So, it can be difficult to uncover their individual drivers. Not to mention the challenges brought on by the hybrid and remote working models where in-person interactions have become few and far between.
How to Recruit Passive Candidates
Learning to recruit passive candidates is a different ballgame than recruiting active ones. While an active candidate is someone who is currently looking for a new job, a passive candidate tends to be the opposite. Passive candidates are either already working or not looking to work. So, instead of these candidates coming to you, you'll have to find them and reach out to them first.
How to Effectively Recruit Employees
Today, hiring and retaining talent looks much different than it did only two or three years ago. Financial instability and the strain on our mental health brought on by the pandemic has made everyone more wary and selective of their workplace and employer. Whereas in the past people might have prioritized promotions and financial reward, today they look at other factors such as workplace flexibility, personal fulfillment and values alignment.
How Many Hours is Part-Time vs. Full-Time Work?
Growing up you watched your parents shuffle to and from the office, held hostage to their 9 to 5. If jammed-packed schedules and deadlines sound frightening, you might consider pivoting your search to part-time jobs. In fact, even employers have shifted their preference, selecting more people open to the idea of flexible working hours.
How to Make a Job Offer More Competitive
Money alone makes it hard to attract and retain top-notch candidates, especially when you are competing with larger businesses and corporations in your industry. So, instead of focusing on money, figure out how to make a job offer more competitive when you can't offer more money.