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In GIC, we offer omni channel inbound coverage through chat, scheduled callback and voice call all under one roof. Able to navigate the nuances of international communication/culture and demonstrate excellent chat support etiquette.
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Unified Communications (Web/Audio/Video Conferencing, IM/persistent chat) Our team has served customers like Federal Reserve Board, United States Patent and Trade Office (USPTO), Comcast Cable, Departments of Transportation & Treasury, and Commonwealths of VA & PA among many others.
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If you are an accounting professional fascinated by process improvement and the opportunity to tinker with operations, processes and systems, marshalling your creativity to prove that "good" simply isn't good enough - let's chat.
$70,585 - $154,300 a yearFull-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Perform forensics collection of eDiscovery data using EnCase® software and Access Data products, as well as other existing tools; data sources include (but are not limited to), Cloud-based files, Email Files, Text Messages, Call Detail Records, Log Files, Chat Logs.
Full-timeExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Slack, and ServiceNow. These services, systems, and capabilities include, but not limited to, directory services management, ICAM, privileged account management, Single Sign-On (SSO), Active Directory (AD) Domain Name System (DNS) services, Public Key Infrastructure (PKI), Multi-Factor Authentication (MFA), auditing and log management, Continuous Diagnostics and Mitigation/Dynamic and Evolving Federal Enterprise Network Defense (CDM/DEFEND), and the management of appliances.
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Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), Azure Administrator Associate. Experience with HCL BigFix, VMware, SolarWinds, Active Directory. The Windows engineer will support the upgrade of Windows servers to Windows 2022.
Full-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Schemas include email, event, conversation, document, relationship, person, account, credential, call, chat, translation, transcription, device, contact, location, or archive. Experience using Jira, Elasticsearch, NiFi, MySQL, Oracle, Kubernetes or other container solution, or Apache Spark.
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Serve as first contact for CISA users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing. The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software.
$26.45 - $31.25 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Responsible for aiding and service to donors through various channels (including but not limited to phone-calls can be inbound or outbound, email, chat, text, mail, and social media) on behalf of St. Jude Children’s Research Hospital in support of the mission of saving children’s lives.
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The IT Service Desk supports a nearly 6000 user community within the Department of Homeland Security (DHS) with significant opportunities for growth and advancement. Ability to obtain a Department of Homeland Security (DHS) Entry on Duty (EOD.
$26.45 - $31.25 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Proficiency in operation and maneuvering computers, laptop smart phones and knowledge use of social media, web chat. Upon contract award, the Case Aides will work closely with the Case Manager and Lead Case Manager and others in collaboration for the reunification program.
Full-timeExpandApply NowActive JobUpdated 6+ months ago - UpvoteDownvoteShare Job
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HelpLine Information and Resource Referral Specialists provide a vital service to the NAMI community by responding with empathy to inquiries by phone call, web chat, and text, and by providing valuable information about mental health conditions and treatment options, NAMI education and support programs, and other mental health resources.
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The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
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1+ years of experience in a call center environment providing customer/user service, and in providing technical and end-user support for commercial application support, COTS, and/or proprietary applications software via multiple channels including email, chat, and phone.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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If you are fanatical about customer success and driven to work on and solve tough technical challenges, we would love to chat with you! Over the past decade, we've shipped over 150 products for clients that include Visa, American Express, Capital One, WEX, Wells Fargo, Ernst & Young, and TOMS Shoes.
Full-timeExpandApply NowActive JobUpdated 30 days ago
chat job in Vienna, VA
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