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The Systems Support Specialist is responsible for providing on-site and remote end user support for all issues involving firm provided hardware (desktop, laptop, and mobile) and software in a timely and efficient manner.
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Performs daytime, evening, after-hours, weekend, holiday, and/or emergency closure end user support as necessary, which may require short notice to travel to the office outside of normal business hours; participates in rotating on-call coverage with other team members.
$68,000 - $75,000 a yearFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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Current certifications in relevant technologies such as Microsoft Windows 10 MCSA, CompTIA Network+ and A+ preferred. Provides on-site and remote end users support for all issues involving firm provided hardware (desktop, laptop, and mobile) and software in a timely and efficient manner.
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Some of the key CBP technology partners consist of, but are not limited to, Cisco, Juniper, Brocade, F5, Infoblox, NetScout, Riverbed, Palo Alto, CA Technologies, Amazon Web Services (AWS), Airwatch, Microsoft, and Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to evaluate and implement emerging technologies, migrate to the cloud, support mobile platforms, and continually improve the performance, security, and availability of its network services.
$129ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Specific duties include lifecycle IT asset management, IT ticket queue management, and the provisioning, operation, and support of desktops, desktop applications, mobile devices, peripherals, telecom, A/V, user accounts and other IT assets.
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Generate daily reports and custom data for IT Operations Manager and Support Staff. Identify and escalate critical or high-priority issues to the IT Operations Manager & Support Team Leads for immediate attention.
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Offer end-user support during non-business hours and participate in on-call rotations. Respond promptly to technical support requests via phone, email, and in-person, monitoring the office IT group email alias.
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One or more certifications: OCI Associate Architect, OCI Architect Professional, AWS Certifications: AWS Solutions Architect, AWS Security Specialist, Microsoft Certified: Azure Security Engineer, Associate, Microsoft Certified: Azure Solutions Architect, GCP Cloud Architect Certification, Splunk Certified Enterprise Architect, Oracle Database, Oracle Weblogic, Network Associate, Network Professional, and Network Specialist certifications.
ExpandApply NowActive JobUpdated 30 days ago - UpvoteDownvoteShare Job
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The Desktop Support Engineer reports to the IT Support Manager and plays a crucial role in ensuring the smooth operation of end-user computing environments. Provide timely and effective technical support to end-users, responding to and resolving IT incidents and service requests.
Full-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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The Defense Group of Leidos has an exciting opportunity for a Senior Systems Administrator to support efforts for the OCONUS Enterprise Network (ONE-Net) portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Guam.
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The Network Analyst II provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. The Network Analyst II (Mobility Support) supports the Solutions Architect with design and implementation tasks and address client queries over the phone and resolve mobile device related issues.
$49,260 - $73,890 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Entity's internal IT staff consists of five (5) members: a Network Administrator, a Network Systems Administrator, a Help Desk Manager, a Procurement Coordinator, and a Director. The Help Desk Manager has a supervisory role over desktop support, network operations, and technology training.
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NGEN-R SMIT is the largest IT services program for the Navy, by delivering the OCONUS Enterprise Network (ONE-Net); inclusive of cybersecurity services, network operations, service desk, and data transport.
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Support development and implementation of Patch & Vulnerability Management (PVM) processes for end-user devices and infrastructure systems. The program delivers Engineering, Operations, Cybersecurity, and Service Management in support of a) Windows 10 and Windows 11 platforms managed using Microsoft Endpoint Management solutions, Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune in a hybrid joined Azure and on premises co-managed Active Directory; and b) MacOS environment (MacOS Monterey, Big Sur, Catalina) using the Casper Administration Management (CAM) and JAMF mobile device management system.
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The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. Computer User Support Specialist.
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network support microsoft office end user it specialist jobs Company: Wegmans in Sterling, VA
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