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The Computer User Support Specialist acts as the primary contact for end-users facing technical issues with computer systems, software, and hardware. Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Computer User Support Specialist position and to join our team of qualified, diverse individuals.
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As a Hardware Technician, you will play a crucial role in ensuring the smooth operation of IT systems and providing comprehensive end-user support services to facilitate the execution of the agencies core mission.
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Reporting to the Senior End User Support Manager, will provide remote/on-site technical support and services to end-users and clients within a designated geographic region.
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This position is located on-site at the Government Accountability Office (GAO) Building in Washington, Required Education, Experience, & Skills AWS Certified Solutions Architect, Cisco Certified Network Associate (CCNA)/ Cisco Certified Network Professional (CCNP) or Microsoft Certified Solutions Expert (MSCE) or similar commercial cloud platform or infrastructure certification.
$140,690 - $239,140 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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You will be the cornerstone of end-user support, ensuring smooth operation and assisting cybersecurity across the organization by diagnosing and resolving complex issues, thus enabling seamless business continuity, and enhancing user satisfaction.
$45,000 - $50,000 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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The IT Regional Field Service Technician , reporting to the Senior End User Support Manager, will provide remote/on-site technical support and services to end-users and clients within a designated geographic region.
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Experience with one or more customer support, product support, technical support, IT Admin support, Consulting, systems development, product development, network operations, software engineering, or I.T. consulting, customer or technical support or consulting or end-user support.
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Additionally, SWCM is responsible for administration and user access for Change and Configuration Management toolsets (i.e. Atlassian Jira, Microsoft Azure DevOps Server (ADS), Git, etc. Experience with SWCM tools (Microsoft Azure DevOps Server (ADS) - Git, BitBucket, IBM Rational Team Concert (RTC), and/or IBM Rational ClearCase, Synergy, Jenkins, Artifactory.
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Exhibit strong technical skills as they relate to numerous systems and storage technologies including but not limited to: Windows Server 2016/2019, Microsoft SQL Server, DC's/DNS, DFS, Active Directory, Group Policy Management, DHCP, IIS, VMware ESXi 7, NetApp ONTAP, Cisco UCS/Nexus, ACAS , SCCM, Hyper-V. Responsible for performing in-depth analysis and technical support of systems, including complex problem resolution, design, development, testing, operational integration, and user support.
$132,000 - $198,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Provide end-user support via ticketing system, phone, and direct request. + support the implementation of OT infrastructure standards and best practices across all site OT and Process Automation platforms, working with other process automation engineers, IT, and OT professionals.
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A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics.
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Experience performing DoD military active duty or defense contractor work with designated End Point security solutions, HBSS capabilities and HBSS/McAfee ePolicy Orchestrator (ePO) operationsPreferred Qualifications: Experience with Computer Network Defense (CND) within a Computer Incident Response organization.
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The IT Support Specialist II delivers exceptional end-user support with a client-focused approach, engaging the user throughout the support process.
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Knowledge of local and wide area networking on multiple platforms: Windows, Linux, and VMware; network protocols and routing; network, server, and host operating systems; IP networking, internet, and intranet technologies; email, office automation and collaboration technologies; voice and/or data communications; voice and/or data networking; Windows desktop OS; server hardware, software, and administration.
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network support microsoft office end user it specialist jobs Company: Wegmans
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