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The combination of technical acumen with a relentless customer focus, communication skills, and a desire to help prevent / resolve issues enables the IT Help Desk Manager to promote a reliable and effective technology experience.
$100,000 - $120,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Application Support Specialist will be responsible for working on site with the customer and assist with technical support for the Air Force manpower suite of web enabled database applications in the Pentagon enterprise environment.
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Keywords: Security+, Help Desk, Desktop support, Analyst, VPN, Citrix, VMware, virtual desktops, virtual private networks, Linux, TS/SCi, secret, top secret, DHS Suitability, Windows, Unix, MacOS, Tickets, ticketing, remedy, ServiceNow, er requests via email, walk-ins, phone calls, or other communication means promptly.
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Transform technology into opportunity as a Systems Administrator Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most.
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Modern Technology Solutions, Inc. (MTSI) is seeking a Senior Service Desk Adminsitrator in Alexandria, VA. ServiceNow ITSM or similar Service Desk ITSM tool. The Senior Service Desk Administrator assists in developing and maintaining all systems, applications, security and network configurations.
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NGEN-R SMIT is the largest IT services program for the Navy, by delivering the OCONUS Enterprise Network (ONE-Net); inclusive of cybersecurity services, network operations, service desk, and data transport.
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Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT.
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Our services include program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cycle management, operations and maintenance, enterprise data management, service desk support, and IT training.
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IronArch is seeking a Senior Help Desk Specialist to join our team in Huntington, WV. (Secret Security Clearance Required) Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits.
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For issues that are unable to be resolved within the OIG help desk transfer to the DAI PMO (DLA) help desk, or to the DFAS Enterprise Resource Office (ERO) help desk to log, track, and drive unresolved issues to resolution, as needed.
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Provide advice to customer on requirements and implementation of systems - electrical distribution systems, microgrid, battery energy storage, PV, building automation and fire systems. SGT Infrastructure & Energy Solutions is looking for an Energy and Systems Engineer to consult our customer in the Northern Virgina area on requirements and implementation to expand and manage their facility and to perform maintenance and service.
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TO BECOME AN AGENT: Apply at and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. The preferred candidate is confident with a high level of integrity coupled with a customer-eccentric attitude.
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Our team will manage the commercial cloud migration and disestablishment of VSD and CIS, fully automate the continuous development & continuous integration environment, fourth estate consolidation, professionalize services – ITIL/DevSecOps based processes, improve the customer experience 1st call resolution, and achieve development of a service catalog for Defense Working Capital Fund (DWCF) Model.
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Outside of events, this Supervisor will lead a team of Operators who are responsible for access control, alarm monitoring, customer service, incident management, and other ad hoc tasks as needed.
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The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software.
$26.45 - $31.25 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago
customer desk jobs Company: General Dynamics Information Technology in Springfield, VA
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