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Works with the Service Desk Manager to improve customer service standards on Tier 1 through communication techniques, work instructions, training, and dashboards. Consult with the Service Desk Manager to coordinate staff schedules and time off requests to ensure that Tier 1 has adequate staff to meet user needs under normal conditions.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Gray Tier Technologies is looking for a SOC/Cyber Network Defense Analyst (CNDA) Senior to support The Department of Homeland Security (DHS) Hunt and Incident Response Team (HIRT). Gray Tier provides HIRT remote and onsite advanced technical assistance, proactive hunting, rapid onsite incident response, and immediate investigation and resolution using host-based and network-based cybersecurity analysis capabilities.
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Manage virtualization technologies Vmware & HyperVTier 2 service desk supportAssist with Microsoft 365 migrationsSystem documentation maintenance and review in ConnectWise and IT Glue IT System Administrator Tier 2 (MSP) Skills/ Experience: Active Directory and Group Policy creationMicrosoft 365, Public cloud experience (Azure)VMware ESXi or Hyper-V, P2V migrationsKnowledge in Windows Server Administration.
$70,000 - $80,000ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. We are looking for a talented Social Media Manager to own our organic social media and influencer marketing efforts for global Acronis.
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With a focus on Tier II software support and a diverse range of critical systems, the IT Infrastructure Support Services Manager is integral to maintaining a robust IT environment. The role collaborates closely with Tier I support and manages escalating complex challenges to their higher-level specialists when needed.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Security Administrator/Tier 2. Network+Security+Certified Ethical Hacker (CEH)Systems Security Certified Practitioner (SSCP)Certified Information System Security Professional (CISSP) To accomplish this goal, the security team is responsible for a broad suite of security technologies that include vulnerability scanning, malware detection, log file analysis, and enterprise-wide incident response and security information and event management (SIEM) tools.
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We offer top tier tech & data science colleagues, along with opportunities to push your own limits. ADP is hiring a VP Product Management, Chief Product OwnerAre you inspired by transformation and making an impact on the lives of millions of people every day.
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Zachary Piper Solutions is currently seeking a Secret Service Desk Analyst who will support a government contract located in Falls Church, VA. The Secret Service Desk Analyst will provide Tier I and II support using ITSM ticketing system.
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Collaborate with the CM Lead Engineer to fulfill Tier I and II triage responsibilities, including recovery and restoration procedures in case of component breakdowns or system downtime. Engage with Tier III Technical Assistance Center (TAC) engineers within the Contractor's team, and Tier IV engineers within the manufacturer's TAC, to resolve intricate matters when needed.
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A Tier I technician will gain an on-the-job understanding of the mechanical, electrical, fire life safety, and security systems used in a data center environment including, but not limited to the following: electrical distribution and layout, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH’s, pre-action sprinkler systems, security hardware, CCTV, monitoring, and CMMS systems.
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SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute to our success. Job Title: Tier 1 Help Desk Analyst. Provides tier 1 support to end users for either PC, server, or mainframe applications or hardware.
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JT About NT Concepts Founded in 1998 and headquartered in the Washington DC Metro area, NT Concepts is a private, mid-tier company with clients spanning the Intelligence and Defense communities.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Job Title: Tier 1 SOC AnalystsLocation: Washington, DC (Hybrid) Duration: 1 Year contract Position Roles and Responsibilities: Perform real-time monitoring of internal and information technology security equipment and systems to determine operational status and performance making use of various Security Incident and Event Management (SIEM) tools, SOAR platforms and other related security management/console applications, such as network traffic and data analytics.
$32 an hourExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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GDIT’s DOJ/OJP team is looking for a dynamic Systems Analyst to join our agile Tier 3 Operational Support team for a Pega based grant case management system. Job Description: This position requires the employee to use their excellent customer service and technical skills to quickly and patiently respond to end users and internal users for a web-based application using the ServiceNow ticketing system and Azure DevOps requirements management tool.
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5+ years of IT experience with a focus on troubleshooting enterprise Cisco, Arista, F5, Illumio, Palo Alto, Algosec, and other network/security platforms.
Full-timeRemoteExpandApply NowActive JobUpdated 7 days ago
tier job in Falls Church, VA
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