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Liaise between customers and support, as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer. Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
$133,200 - $220,200 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The CBRN Incident Response Specialist will provide on-site support to a customer in the NOVA/Washington D.C. vicinity. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support.
$84,500 - $152,750 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We are actively seeking a Principal Customer Architect with an understanding of technology and deep expertise in Vector & GenAI Enterprise Search. Your chief aim will be to ensure the customer derives significant value, eliminate technical frictions, and propel the uptake and application of Elastic GenAI Search solutions, with the ultimate goal of growing annual recurring revenue (ARR.
$200ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Coordination of access control to include badging, sending/receiving visit certs, updating SIMS database, updating customer databases, meeting support, escorting, document control and classified matters with the respective government representative and company business partners will be at the forefront of the SA’s responsibilities.
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ICF's Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a Palantir Foundry Platform Specialist to support the current needs of our federal customers.
$84,533 - $143,706 a yearFull-timeRemoteExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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This position will support the United States and Canada customer base, our team operates within four time zones, with work shifts assigned based on business need between 8 am - 8 pm EST.This includes reactive actions that result in a timely and cost-effective problem resolution for customer and proactive preventive actions, in support of Agilent’s product portfolio.
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Keywords: Centreville VA Jobs, Tier 1-2 IT Support Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, MAC Devices, AutoCAD, Revit, LAN, WAN, Routers, Firewalls, Security, VPN, Citrix, Terminal Services, ConnectWise, MSP, Managed Service Provider, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia RecruitingLooking to hire for similar positions in Centreville, VA or in other cities.
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The team operates the Digital Services Center (DSC) for the customer, manages SaaS platforms, and leads IT service management (ITSM) process implementation and governance. ICF is seeking an experienced, Palantir-Foundry Platform Specialist to support the adoption of emerging digital technologies and platforms, and the implementation and management of data sources that make these tools effective.
$84,533 - $143,706 a yearFull-timeRemoteExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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AnaVation is seeking a Information Systems Security Officer to join our team and support our mission critical customer in Reston, VA. As an Information Systems Security Officer (ISSO), your role will include managing all aspects of an organization's information security system.
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The Systems Support Specialist is responsible for providing on-site and remote end user support for all issues involving firm provided hardware (desktop, laptop, and mobile) and software in a timely and efficient manner.
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Our mission oriented team is responsible for the design, testing, deployment, maintenance, operation, and evolution of the systems directly supporting the insider threat detection program of a large government customer in the United States Intelligence Community (USIC.
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Experience in Design and Development of customer/channel partner business processes and information flow for both XML and EDI communications. Experience in Leading B2B development, production support and infrastructure teams.
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Provide day-to-day exceptional customer service and support. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management.
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Zachary Piper Solutions is seeking a Full-Scope Poly clerared Palo Alto Firewall Consultant to support a DoD customer based out of Chantilly, VA. The Full-Scope Poly clerared Palo Alto Firewall Consultant will be responsible for.
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customer support jobs Company: Qualcomm in Chantilly, VA
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