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Tier 1-2 IT Support Analyst, Centreville, VAWe are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience.. Tier 1-2 IT Support Analyst Responsibilities:– Support Clients with technical issues involving Microsoft’s core business applications, Cloud offerings, and virtual environments.. Tier 1-2 IT Support Analyst Qualifications:– Associates/bachelor’s degree in IT or related field.. – IT Certifications: Microsoft MCP or CompTIA A+.. Keywords: Centreville VA Jobs, Tier 1-2 IT Support Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, MAC Devices, AutoCAD, Revit, LAN, WAN, Routers, Firewalls, Security, VPN, Citrix, Terminal Services, ConnectWise, MSP, Managed Service Provider, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia RecruitingLooking to hire for similar positions in Centreville, VA or in other cities?

it support analyst

Tier 1-2 IT Support Analyst, Centreville, VAWe are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy “gaming” in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required. In the beginning, there is a training and on-boarding period where you are expected in the office every day. The length of training in the office every day depends on you and how quickly you pick everything up. This position is Hybrid with 3 days Onsite and 2 days Remote.Tier 1-2 IT Support Analyst Responsibilities:– Support Clients with technical issues involving Microsoft’s core business applications, Cloud offerings, and virtual environments.– Remote and onsite troubleshooting workstations, networks, and servers.– Manage and support disaster recovery and business continuity solutions.– Maintain and documentation for hardware, applications, and SOPs.– Communication with the clients to keep them informed of incident progress or notification of impending changes or agreed outages.– Enjoy working in a team environment and communicating effectively.– Excellent interpersonal skills, enjoy working with people, excellent telephone skills, active listener and customer care.– Able to match resources to technical issues and consult clients on solutions for their business.Tier 1-2 IT Support Analyst Qualifications:– Associates/bachelor’s degree in IT or related field.– Knowledge of the full stack of Microsoft desktop and server applications as well as Office 365.– Experience working with Office 365, Active Directory, and DNS.– Experience with Mac devices.– Managed Service Provider (MSP) experience is preferred.– Experience with ConnectWise is helpful.– Knowledge of applications like AEC field such as AutoCAD and Revit.– IT Certifications: Microsoft MCP or CompTIA A+.– Technical support of networking equipment including WAN and LAN connectivity, routers, firewalls, and security.– Remote access solution implementation and support including VPN, Terminal Services, and Citrix.– Experience troubleshooting technical issues.Keywords: Centreville VA Jobs, Tier 1-2 IT Support Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, MAC Devices, AutoCAD, Revit, LAN, WAN, Routers, Firewalls, Security, VPN, Citrix, Terminal Services, ConnectWise, MSP, Managed Service Provider, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia RecruitingLooking to hire for similar positions in Centreville, VA or in other cities? Our IT recruiting agencies and staffing companies can help.We help companies that are looking to hire Tier 1-2 IT Support Analysts for jobs in Centreville, Virginia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.Atlanta Georgia IT Recruiters, Austin TX IT Recruiters, Baltimore Executive Staffing, Boston IT Recruiters, Charlotte IT Recruiters, Chicago Recruiting Agency, Cincinnati Executive Search Firms, Cleveland Executive Tech Recruiting, Columbus Technical Recruiters, Dallas Recruiters for IT, Denver Technology Headhunters, Detroit IT Headhunters, Fort Lauderdale Information Technology Recruiters, Houston IT Recruiters, Indianapolis IT Recruiters, Jacksonville IT Recruiters, Kansas City IT Recruiters, Los Angeles IT Recruiters, Miami IT Recruiters, Minneapolis IT Recruiters, Nashville IT Recruiters, New Jersey Tech Recruiters, New York IT Recruiters, Phoenix IT Recruiters, Raleigh IT Recruiters, Salt Lake City IT Recruitment, San Antonio Information Technology Recruiters, San Diego Executive Staffing, San Francisco Executive Search Firms, San Jose Executive Tech Recruiting, Seattle Technical Recruiters, Silicon Valley Tech Recruiters, St. Louis Technology Headhunters, Tampa Technology Headhunters, Washington DC IT Recruiters Home»Tier 1-2 IT Support Analyst

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