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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
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As a Front Desk Agent, you will be welcoming our guests to the hotel, providing a smooth check-in,processing payment, offering local insights, and paying attention to detail that will provide them with a friction-free experience stay.
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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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The front desk team is the center of the hotel where most interactions with guests take place. Courtyard by Marriott Bethesda Chevy Chase is always looking for people who are passionate about serving others to join our front desk team.
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Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences.
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Opportunity: Front Desk Supervisor. Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
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Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards.
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Your Growth PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerYour FocusInterview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
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Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
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We are hiring a Front Desk Supervisor! Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Keep lobby and desk area clean and presentable.
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Responsibilities include management of the front desk team including night audit responsibilities and supervision of colleagues working on the overnight shift in other departments, ensuring all duties to be completed are done so successfully, efficiently, and fully.
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Increase communication with all involved parties in the credit process (Sales, Catering, Reservations, Banquets and Front Desk). Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.
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Lock and secure area if leaving the front desk, even if it is for a moment! Operate the front desk according to standard operating procedures and with exceptional guest service.
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Job functions to include setup, maintenance and takedown of the breakfast when required by time of day; and maintaining an organized and clean work area behind the front desk, in the lobby and guest commons in compliance with company standards.
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Requirements: High school diploma or GED. Preferably 1 year of front desk, concierge, or hospitality experience. Key Duties: Set up, clean, and reset 'Hotel Offices,' ensuring all items are in place.
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hotel front desk jobs in Arlington, VA
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