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The ideal candidate will be able to support DHS Component/Customer and Enterprise solution designs and implementations, Core network technology refresh projects, Cloud integration and migration projects, incident ticket troubleshooting and providing input to for DHS network modernization architecture and design efforts.
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Serves as the technical lead on large, complex projects and providing technical advice/input that impact successful contract execution of the IT Support Areas: Service Desk, Deskside Engineering and Desktop Support, Security/ Identity and Access Management Application Development, Cloud Services.
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You will own an “overlay” team of subject matter and industry experts who will be responsible for each area of client services including Implementation, Professional Services, Telco Solutions, Customer Success, Technical Account Management, Technical Support.
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As the Computer Support Specialist, you will be responsible for prioritizing workload from various sources based on the Remedy Action Request System (RARS) utilized by managers, team leads, or the on-call IT Service Desk. Creates tickets within RARS and escalates them how and when necessary.
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Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities.
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Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.
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The Manager of Product Implementation will manage the work within the team, coach the team through technical challenges, and act as a role model in the organization. Instruct Marketing and Sales to simplify the product offerings and improve the customer ordering experience.
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Sales Associate, Cashier, Inventory Associate, Customer Service Representative, Clerk, Warehouse Clerk, Visual Merchandiser, Cashier, Customer Service Assistant, Customer Service, Product Demonstrator, Sales Associate, Stock Associate, Stocker, Merchandise Associate, Merchandising Associate, Stock Clerk.
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Act as a technical advisor to the product manager, engineering, and other stakeholders. For technical support or questions about Capital One's recruiting process, please send an email to.
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This experienced technical support position provides enhanced and complex technology support to end users including faculty, students, and staff. -Coordinates service requests including AV support and faculty technology training.
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Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Strong focus on providing good customer service.
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Lead technical white papers and proposal volumes through cross-organizational collaboration to deliver customer-focused and high-scoring content. In this role, you will provide technical direction and expertise during new program capture through execution, as well as working across the Raytheon enterprise to support further maturation and transition into operational programs.
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Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides technical expertise and guidance to resolve complex customer problems in support of critical issues.
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SiriusXM is seeking a Vice President, Product Management - Customer Service to lead our customer service transformation efforts, including the implementation of AI/ML based modern agent desktop, routing, chat and voice solutions.
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Support Center - IrvingThe Associate Designer is a member of our Trend & Design Team and will bring creativity, innovation & trend-right product design to Michaels exclusive private brand collections.
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customer service associate product support technical csr jobs in Arlington, VA
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