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Job Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling.
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Manage all aspects of the In Room Dining/Room Service operations to deliver high level of guest satisfaction and superior services to guests. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler.
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Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
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Key Bridge Boathouse (KBB), managed by Guest Services, Inc., is now hiring an Assistant General Manager (AGM) for the 2024 season. Guest Services, Inc. offers amazing benefits for team members such as a 401K savings plan, paid time off, employee discounts at recreational and lodging facilities nationwide, and more.
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Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
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Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. Ulta Beauty also offers a full-service salon in every store featuringhair, skin, brow, and make-up services.
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Work with Guest Services Manager to train and monitor front office staff. The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.
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Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering and be able to exercise discretion and independent judgment as it relates to these departments when handling guest complaints, employee issues, or other matters of significance.
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As a leader in this ministry, the Property and Maintenance Manager should. The Property and Maintenance Manager will oversee and coordinate the. The relationship between YFC’s mission and each of its leaders is its lifeblood and as such does at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry.
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Model a culture of teamwork and guest services excellence while working alongside the leadership team by establishing priorities, providing clear direction and support, and sharing best practices.
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Monitors Guest Services and Night Audit agents' work for proper accounting procedures. The Accounting Manager is responsible for overseeing the smooth and efficient processing of accounting related information and is familiar with standard operating procedures related to Human Resources and Loss Prevention as well as house rules according to Aimbridge Hospitality standards.
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Perform any other duties as requested by the Guest Services Manager or any other member of management. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific.
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Improve hotel convention services' products through; (a) participate in the development of new sales tools and systems, (b) participate in the analysis of the strengths and weakness of our competitions product, and (c) analysis, understanding, and satisfaction of our customers’ needs.
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This position oversees management, budget, and operation of catering services and foodservice kiosk outlet, and maintains liaison with sales and conference planning departments to ensure maximum profitability and guest satisfaction.
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Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
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guest services manager jobs in Alexandria, VA
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