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The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
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Assists Customer & Guest Experience Manager in supervision of Guest Service Ambassador & Exhibitor Services staff. + Assists Guest Experience Manager in creating and implementing new Guest Service & Exhibitor Services initiatives that continue to enhance the overall guest experience in the facility.
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Reports To: Guest Services Manager, Rooms Director. Assist the Guest Services Manager by overseeing the responsibilities of the guest service staff. Ensure proper staffing levels of the guest service department by assisting Guest Services Manager in preparing weekly schedule and maintaining proper documentation (time cards, disciplinary procedures, reviews, etc.
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The Guest Services Manager is responsible for supervising the individuals who provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls which transpire through PBX. This individual will play an integral part in assisting with emergencies by contacting the designated personnel for immediate assistance.
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Partnering with the Guest Services Manager, offer direct support for your team through one-on-one coaching, counseling, gentle correction, and constructive feedback. The Guest Services Supervisor reports to and collaborates with the Guest Services Manager to set the tone for the front-of-house guest experience of the hotel.
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The Manager of Visitor Services is a unique State of California civil service position under the classification Museum Curator III. Applicants interested in this job opportunity must first participate in an examination process to be considered.
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Handle daily, weekly, and monthly scheduled stocking and cleaning programs as requested by the Guest Services Supervisor, Campground Manager and/or Owner(s) for all front office and store facilities.
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The SBA - Chanel represents the image, products and culture of Ulta Beauty and the Chanel brand to the Ulta Beauty guest and supports the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards.
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Works closely with the Guest Service Operations Manager and night audit staff to ensure maximum front office efficiency. Work closely with the Housekeeping Department to improve guest services and foster cross departmental communications.
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As the Rooftop Pool + Restaurant Supervisor, you will assist in leading the Restaurant, Bar and In-Room Dining Service F&B Team to execute the daily breakfast, lunch, brunch and dinner services in our restaurant.
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Manage a team of five direct reports including Manager of Volunteer Services, Manager of Auxiliary Services, and Guest Service Supervisors, and provide managerial support for 80+ frontline employees.
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The Lodge at Whitefish Lake , one of Montana's AAA Four Diamond resorts, is seeking an Adventure Services Manager towork with our team. Assistin ensuring guest and co-worker safety and security by reporting any suspiciousor unusual behavior to Security and the Resort Manager.
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The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling.
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Manager, Operations - Guest Services (HNL Station) The Manager, Operations ensures Airport operations functions in the maximum productivity and efficiency and leads/directs employees in all matters concerning the airport operations.
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This is a very guest-services oriented role, as much of our occupancy is short-term resort traffic. We are looking for a District RV Resort Manager who has just the right balance of management and sales skills and a real knack for great customer service.
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