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2+ years' experience with call center technologies (IVR, call routing, call tracking, WFO) As a Customer Service and Processing Manager with Resource Innovations, the successful candidate will have 1-3 years of supervisory ore developmental experience and will be focused on the development and follow through of business processes with a team of professionals in the Client Services group and ensuring their understanding of the processes.
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Outbound Call Center, Lead Generation and Customer Service Leader: Uses proven call center and service programs to engage clients directly and tracking of client satisfaction, allowing for long term relationships and in depth account penetration.
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Preferred Qualifications: Working knowledge of the SVB Go platform Inbound call center experience PAY RANGE AND BENEFITS:Salary Range*: $25-$28 on W2*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
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Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation.
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Inbound call center experience. ClearlyRated® Client Diamond Award Winner (2020) Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP.
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At least 6 months to 1 year of customer service experience in an inbound call center environment with heavy phone volume and data entry preferred. Prior in-bound call center experience preferred.
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Qualifications Basic Qualifications: High School Diploma or GED and 2 years of experience in Financial Services or Operations Support Preferred Qualifications: -Inbound call center experience -Experience supporting commercial banking customers -Strong written and oral communication skills.
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Working within a complex, in-bound call center, the Client Service Agent facilitates communication with healthcare providers, patients and ARUP staff and support. The Client Services Agent acts as the front-lines to establish and provide excellent patient care and customer service.
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Maintain confidentiality and keep department, client and participant HIPAA compliant. Essential Functions Movement between service center roles, described above may take place to support business needs and seasonal volume, throughout the year.
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Core skills/abilities needs: Must be at least 18 years of age High school diploma or equivalent A current and valid Life Insurance license or willing to obtain one Bilingual Helpful, but not required: 6+ months of sales experience Call center/sales environment experience Able to work a flexible schedule including evenings and weekends Job Type: Full-time or Part-time Work setting: Remote Application Question(s): Are you currently licensed to sell Life Insurance in your state.
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Be able to support multiple client hardware upgrades and data center migrations. The Senior Systems Programmer will be responsible for configuration of mainframe hardware equipment such as HCD and IOCP. During new client migrations, the Systems Programmer will be a point person for configuring client environments within Ensono data centers to mimic existing client environment.
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The Call Center Representative position speaks with clients on the phone, in person and via email to onboard new clients, help retain current clients and support the accounting team members complete projects through excellent client interaction.
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1-3 years of proven track record in sales, admissions, a call center environment, customer service, recruitment, marketing, client services or sales consulting; or by meeting or exceeding goals and targets.
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