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Customer Service Representative
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$16 - $19 an hour
- The Call Center Representative position speaks with clients on the phone, in person and via email to onboard new clients, help retain current clients and support the accounting team members complete projects through excellent client interaction.
- Contribute to team process improvement efforts designed to deliver efficient and client-centric outcomes.
- Work within and support the Process Driven Environment of the Customer Care Call Center.
- Guide and assist walk-in clients with clarity and consideration Take ownership of tasks involved to fulfill client’s expectation within our firm’s policies and procedures.
- tInside Public Accounting’s Best of the Best Firms – 2023 4.
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