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The Technical Product Support Specialist is a critically important role for Podium as we continually develop products and scale our customer service offerings. Technical Product Support Specialists will report directly to the Technical Product Support Manager.
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Provide world-class technical support and training in a timely manner to our users and internal departments. Ability to share and collaborate on work among a Technical Support team.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Technical Support Specialists also install,troubleshoot,and maintain hardware and software,evaluate and make hardware and software recommendations concerning identified needs; and provide group instruction on software applications.
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We are looking for the ‘RIGHT’ individuals that can provide white glove technical support to our customer base and looking forward to growing with us with career progression opportunities.
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Domotz is looking for a Technical Support Specialist who is a proactive and innovative achiever, likes to wear multiple hats, learn new technologies, experience the fast-paced world of SaaS and who wants to become a key part of our growing team.
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We will train you on how to triage, direct, and manage customer requests for both product and technical software support. Reports to the Software Support Manager. Previous Phone Support experience.
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This position handles the delivery of technical support and resolution of customer issues. Serve as a domain expert (SME), in specific functional and technical areas of the Marketo technology.
$38 - $42.25 an hourExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Our client a Fortune 500 Software Organization is seeking a Technical Support Engineer to bring onto the team. JOB TITLE: Technical Support Engineer. You will become a trusted technical advisor and aid Digital Marketers in realizing their investment in their Marketo Platform.
$32 - $42 an hourExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Minimum of 5+ years of experience in technical support, helpdesk, and network support position (cabling, DHCP and DNS understanding) 2+ years of experience with Automation tools & patch management solutions Administrating users, groups, & permissions in Azure/Entra AD. Working as a contributor or as a manager of small to intermediate-size technology projects.
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Resolve client and/or merchants technical support issues relating to point of service (POS) products, such as but not limited to dial-up card swipe terminals and standard software-based systems, and provide standardized responses by utilizing established documentation and processes and begins to assist clients/merchants with technical support issues not included in the established documentation.
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Experience providing direct support to external customers by phone, electronically, and face-to-face. As a member of customer care team, you will act as a technical resource for our Enterprise and Commercial customers.
$40 - $42 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Title: Technical Support Engineer. As a member of Adobe's customer care team, you will act as a technical resource for our Enterprise and Commercial customers. Relevant BA/BS degree in a related field or 2 years of progressive experience in diagnosing and resolving technical problems in a sophisticated software environment.
$42.25 an hourExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Software Guidance & Assistance, Inc., (SGA), is searching for a Technical Support Engineer for a Contract assignment with one of our premier SaaS clients in Lehi, UT. As a member of the customer care team, you will act as a technical resource for our Enterprise and Commercial customers.
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Responsible for technical escalations (remote & onsite) at customer sites, able to use a systematic approach to problem solving and use data driven troubleshooting and diagnostic tools Support and provide technical feedback to improve fleet performance, improvement programs and upgrades.
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As a member of Client's customer care team, you will act as a technical resource for our Enterprise and Commercial customers. As a valued individual of our team, you'll share strategies and insights to improve the quality and efficiency of customer support while being responsible for issues of moderate complexity and self-managing priorities.
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technical support jobs Title: technical support in Lehi, UT
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