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Store Manager, Assistant Store Manager, Customer Service, Manager, Retail Associate, Leadership. Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising.
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Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
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Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
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Store Manager, Assistant Store Manager, Customer Service, Manager, Leadership, Retail Associate. Responsible for learning all phases of Store operations.
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In the absence of the Store. In the absence of the Store.
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In the absence of the Store. In the absence of the Store.
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In the absence of the Store. In the absence of the Store.
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Manages Associate Relations issues, consulting with the District Manager as needed. Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
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Must maintain a high level of Customer service. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
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Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
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Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed. Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
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Five or more years of Store management experience in a retail environment. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
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Merchandise Processing and In-Store Marketing. Ability to use all Store equipment, including PDTs, registers and PC as required. Analyzes Store reports to evaluate controllable expenses and overall Store performance.
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Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels. Manages Store to ensure a clean, neat, easy to shop environment. Through selection, training and motivation, strives to reduce Store turnover.
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Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Responsible for all aspects of the Stores' operations. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
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store operations associate manager customer service jobs Company: Ross in Us
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