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Support Tier 3 Technical Management Team provides network management, configuration control, and life cycle management of the NIPRNET, tactical SIPRNET, and cloud services, including executing Information Assurance Vulnerability Management (IAVM), Cyber Tasking Orders (CTO), other activities to maintain the confidentiality, integrity, and availability of ARNORTH networks.
$70,000 - $74,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Qualifications Required:Associates Degree in an IT disciplineMinimum of 2 years of experience in a helpdesk or technical support roleProficient in troubleshooting technical issues and providing excellent customer serviceStrong collaboration skills to work effectively with technical and non-technical stakeholdersCertification in one of the following: CCNSecurity, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCPAbility to work onsite in San Antonio, TX. Preferred:Bachelor’s Degree desired.
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Proven experience in providing technical support in a Tier 1 or similar role, with specific experience supporting Topaz signature devices, Ambir scan Driver's license scanners, Citizen thermal receipt printers, and various models of desktop printers.
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Responds to triage requests submitted by Tier I and II specialists to provide guidance and support for system needs and upgrades. Linux Support Specialist. Carries out information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, and network telecommunications.
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Provides functional and technical support of HCMS. Serves as a primary source for tier /tier technical advice, guidance, and support to fellow team members in the utilization of the HCMS and components.
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Applies technical knowledge of airframe and power plant systems in determining equipment malfunctions. Demonstrates the capability to read and interpret engineering drawings, technical orders, process specification, and retrofit requirements to perform structural modification/repair.
$36.23 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Scope: Serve as a tier I support role within the UTS Desktop Support Services team, providing hardware/software support and technical skills required for the troubleshooting, operations, and optimization of digital computing and communications equipment.
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Digital Consultants is seeking a Network Administrator to support Tier 1,2, and 3 help Desk and Cybersecurity operations for US Army North, located at Fort Sam Houston, a US Army post in San Antonio, TX. The Help Desk provides local desktop support to approximately 900 users operating approximately 1,500 NIPRNET Computers, 70 multi-function devices (printers), 1,000 wireless devices (smartphones etc.
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Alorica's Tier 1 Technical Support Agents provide basic support to administrators, teachers, students, and parents using educational products in the classroom and at home. Has a minimum of three (3) years of experience combined in consumer product technical support/ technology experience or background, call center, customer service, chat and/or social media interactions.
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We're looking to add a Help Desk Technician I. As the Help Desk Technician I, this role will solve Tier 1 IT problems and will provide technical support for the entire MVM, Inc. company.
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This candidate will be serving as a Tier III support for Fortinet firewall support. This individual will be responsible for overseeing a team of 2-3 high level technical specialists and analysts to design, install, configure, administer and support large scale enterprise technology systems and infrastructure components.
$85,200 - $127,800 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Provide staff with technical support and guidance on core Americas Data Management HR processes (respond to and resolve increasingly complex issues) This position supports the Customer Interaction Center (CIC) in developing and updating call scripts and by receiving and resolving tier 2 inquiries.
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This role demands an individual who excels at providing top-tier IT support in a multifaceted and dynamic environment. Offer professional-level support for IT, virtual environments, and network functions, addressing a range of technical challenges.
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Provides technical assistance and advice on complex activities such as installation, configuration, repair and maintenance; allocation of storage requests support: deployment, configuration, and backup/restore services for all servers, physical or virtual.
$75,000 - $98,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Provide capacity planning, installation, configuration, problem resolution, and Tier 3 support of all servers, hosts and supporting applications. Provides technical solutions to a wide range of difficult problems.
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tier technical support jobs in San Antonio, TX
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