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Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
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5+ years of experience in a technical security role (e.g. Penetration Testing, Red Team, Application Security, Infrastructure Security); or master’s degree in computer science/engineering or related cyber field, and 2 years of relevant experience.
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For technical support or questions about Capital One's recruiting process, please send an email to. Leverage technical knowledge and skills on how systems work and how code is built to effectively support engineering teams in delivering value.
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Foundation, the Company contributed more than $200 million in food and financial support, including more than $40 million through our Nourishing Neighbors Program to ensure those living in our communities and those impacted by disasters have enough to eat.
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The Information & Instructional Technology Support Specialist will provide technical support to Faculty, Administration, and staff in the utilization of classroom technology, configuring and maintaining web-enhanced and virtual courses, provide technical assistance for the course staging process, and online testing.
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Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides. Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and standard methodologies to customers.
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Investigations Manager (Technical) is responsible for supporting the protection of Peloton’s overall business, through investigations and analysis into all forms of intentional loss and unintentional loss.
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OSS/ BSS experience with extensive technical design expertise of Telecom Service Delivery and implementation of ServiceNow OMT (Order Management Telecom) and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment.
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The Software Support Learning & Development Specialist will be responsible for providing technical support and assistance to our clients, resolving software-related issues, and optimizing the use of our products.
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Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed.
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Incident and Problem Management functions (i.e. responding to service requests from Client-facing support team, Operations, Risk/Control partners, etc.) Top 3 or more skill sets that are required – AWS Cloud , Datadog, Splunk, Dynatrace,Kubernetes, Incident Management, Infrastructure Management , Application Support.
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Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely manner and meeting or exceeding service levels.
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We support an incredibly diverse landscape of technologies, development, production, technical & professional services, sustainment, and repairs. Advanced knowledge and experience with FARs, DFARs, International Trade Compliance, ITAR, EAR, Import/Export, TAAs (Technical Assistance Agreements), and legal terms and conditions negotiations.
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The React Java Octagon AWS Engineer executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
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Tasks include involvement in digital, analog, and RF design projects from initial bill-of-material selection through Printed Circuit Board (PCB) manufacturing, Circuit Card Assembly (CCA), and subsystem assembly including resolution on all technical and supplier related issues.
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technical support jobs Title: service tech in Richardson, TX
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