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We are looking for a dynamic and experienced SaaS Customer Success Manager (CSM) to support our largest North America Customers. CSM-Led Multiple Business Unit Bi-Monthly Meetings & QBRs / QSRs.
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ServiceNow Certifications in CSA and CIS in at least one of ITSM, HRSD, CSM or ITOM Product Family (Event, Discovery or Service Mapping) They are involved in design and architecture of complex systems that are design around and in conjunction with ServiceNow. Specifically for this role, the CSM ServiceNow Architect is a critical resource who needs to be able to demonstrate the value of the Now Platform with business (non-IT) stakeholders and be able to translate business outcomes into technical requirements (and vice versa.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Secondary Skills : DevOps, Linux, Servicenow Reporting, Servicenow Orchestration, Servicenow Operational Intelligence, AngularJS, UI, Java, Bootstrap, Servicenow Knowledge Management, Servicenow Performance Analytics Rate- Market rate Degree : B.Tech/B.E. Requirements: ServiceNow-ITSM, ITAM, ITOM, CSM.
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Depending on a customer's size, complexity, and strategic value to Amadeus, CSM can be assigned to one or multiple accounts. Set clear expectations on engagement model with stakeholders building stakeholder map, communicating role of CSM, and with implementation communicating resource requirements, and risks, based on customer deployment readiness.
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Responsible for Designing, Implementing & Developing ServiceNow modules (ITSM, ITOM, ITAM, CSM)Support and collaborate with process owners, enhancing core applications and ensuring delivery and on-going support of IT solutions.
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Worked upon ITBM, ITOM (Discovery, Event Management, Orchestration), CSM, Portal, ATF, CSDM etc. Worked on Agent Workspace and configured for ITSM and CSM. Good Knowledge of CSM and ITSM best practices.
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The Customer Success Manager (CSM) serves as the primary Development Services point of contact for key stakeholders across the University, applying their technical and operational expertise to facilitate effective responses to project and task requests.
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Certified Scrum Master / CSM or any equivalent certification Upon Hire. WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans.
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Project Management Professional (PMP) or Certified Scrum Master (CSM) is a must. Must have PMP or CSM. Experience: 10+ years of IT experience with minimum of 5+ years of hands-on Project Management experience with at least 3 years in Data warehouse, big data (Cloudera or AWS, etc), Business Intelligence (MicroStrategy or Tableau or Cognos or Business Objects, etc), or Analytics projects.
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The Customer Success Manager (CSM) will manage customer loyalty and adoption of Saviynt's innovative products and services using our customers' business objectives and priorities as the foundation of the work they perform.
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FMP, CPM, RPA or CSM designation is a plus. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen.
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Aggregate all measurable Chain plans by distributor and retailer in order to work with CSM team to track and measure to ensure accountability and identify course correction actions. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlua Liqueur, Beefeater Gin, and Avion Tequila, as well as many more superior wines and exquisite champagnes.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Responsible for supporting the design, development, and continuous improvement of enterprisesolutions in ServiceNow, Scope includes Platform Management, HRSD, CSM/PSDS, GRC/IRM, AppEngine, PSM, etc.
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Certifications related to project management (PMP), change management (Prosci ADKAR, CCMP), or Agile methodologies (CSM, SAFe) are highly desirable. Certifications related to project management (PMP), change management (Prosci ADKAR, CCMP), or Agile methodologies (CSM, SAFe) are highly desirable.
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7+ years working with B2B SaaS enterprise customers in a CSM/Customer facing capacity is a must. Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels.
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csm job Company: 3ktechnologies in Irving, TX
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