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Chord Energy is an independent oil and gas company engaged in the exploration, development, production, and acquisition of crude oil, NGLs, and natural gas, with top-tier, sustainable assets located in the Bakken and Three Forks plays in North Dakota and Montana.
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Function as an escalation point for technical support and troubleshooting: The Engineer will be on call as a Tier 2 escalation point for user support requests for network connectivity and will apply expertise both for consulting and hands-on troubleshooting/problem resolution.
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The ideal candidate will quickly become a subject matter expert inside Kastle, help Tier 1 with troubleshooting and resolving cases that have been escalated to Tier 2 level. Assumes ownership until resolution for Tier 1 customer care issues escalated to Tier 2.
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Tier 2 Technical Specialist is also for operational support and programming of all security and access control configurations as required. The position will provide the extra support needed with expertise / knowledge on all Kastle products (software, hardware and tools) to support the Tier 1 fellow Kastle employees.
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We are working with a top tier energy company in Houston who is looking for a Senior Operations/Project Engineer to join their team. Handling day to day operations, troubleshooting, design engineering, scope development, cost estimates, PHA's, hydraulic simulations, working with local and federal agencies, etc.
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Utilizes troubleshooting skills to address water utility operations and maintenance. This is a Department of Houston Public Works Position at the Tier I Level. Utilizes troubleshooting skills to address water utility operations and maintenance.
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Involvement across areas like engineering, installation/start-up, maintenance, repair, troubleshooting, technical sales, or customer service is a plus. Utilizing an international network of top tier manufacturing representatives, working together we exceed the expectations of customers around the world.
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The Technical Support Engineer at FranklinWH is instrumental in commissioning, troubleshooting, and maintaining customer installations of our Energy Storage Systems (ESS) and related products. This involves solving customer problems, dispatching to sites as necessary, and escalating complex issues to the Tier 3 support team.
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When the restoration is beyond the scope of the Service Desk Agent, he/she will escalate the issue/problem to proper tier 2 and 3 support team members. The Field Support Engineer will be responsible for the installation, configuration, and troubleshooting of network infrastructure hardware and software.
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The infrastructure engineer serves in a tier 2 escalation role that initiates corrective actions to promptly isolate issues, restore service, implements change, and provides consultation to peers.
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Generous Travel Per Diem. Manage personal inventory of spare parts and raw materials, as well as maintain individual or regional warehouses, ensuring availability and proper stock management. Skilled in reading and understanding electrical, structural, mechanical, and architectural drawings.
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Individual should also be well versed about remote troubleshooting and remote desktop support, Physical hardware inventory etc. Working knowledge of Apple-MAC operating systems and devices configuration and troubleshooting.
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Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. The Expert Support Engineer will serve as the last line of support for our customers and will focus on troubleshooting the more complex issues escalated by other support teams.
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Conduct thorough troubleshooting and provide guidance to Tier 1 and Tier 2 administrators. Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
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Strong scripting knowledge and work on experience is more value add Program/Project Overview Visa Analytics Platform (VAP) is a Tier 1 external client facing application and 24X7 support of VAP application is needed for member banks across the globe.
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tier troubleshooting jobs in Houston, TX
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