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Position has daily contact with onsite end users to deliver equipment and services, and ASC IT help desk and peer IT support staff to resolve complex problems and ensure network integrity and security.
TemporaryExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Preferably experience as help desk support level 2 or 3, including remote support. Administer help desk software, redirect problems to correct resource, identify and escalate situations requiring urgent attention and track/document requests and resolutions *Provide installation and upgrades of hardware and software for servers and workstations.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Knowledge of standard desktop configuration processes, help desk standard processes. Previous experience supporting a call center population and/or providing desk side support desirable.
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The Help Desk & Desktop Support Analyst provides timely and professional resolution of user requests for help and other services, provides technical support for end users and prepares hardware for new employees and contractors.
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Handle level 3 system support calls that cannot be resolved by the IT Help Desk. Bachelor's Degree in computer science, science, engineering or related discipline; or Master's Degree in computer science, science, engineering or related discipline with 3 years of professional experience as SAP Functional Analyst; or 10 years or equivalent work experience.
Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Six years' experience in IT Field Operations or a combination of IT Field Operations and Help Desk support. The Lead Technical Analyst position leads assigned team in the installation, configuration and setup of new and replacement PCs and is responsible for training and mentoring of staff.
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The Senior Desktop Support Analyst, qualified candidates will serve as Level 2 support for PC Help Desk issues. They will be charged with ensuring issues are solved the first time and in a timely manner by monitoring, analyzing, and evaluating the performance of Help Desk resources.
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Experience in acting as a spokesperson for the Service Desk. Willing to learn and help with gathering information and maintaining inventory of equipment, etc. Monitor the ticketing system (Cherwell) to ensure tickets are addressed in a timely manner or assign to teams/users accordingly.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Title: Help Desk Analyst (onsite work) Position requires 3+ years of experience in the field of IT Service Desk or user Support. Ability to respond to queries either in-person or over the phone; write training manuals; train computer users; maintain daily performance of computer systems; respond to email messages for customers seeking help.
ExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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The AudioEye Help Desk to report accessibility and usability related issues. General working knowledge of the following systems and associated reports: DAI, ARC Tool, GCSS-MC, SYNCADA, Advana/DAR-Q, DTS, G-Invoicing, PIEE/WAWF, MICRR, CEDMS, LDG, STORES, and DMLSS.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Candidate must have experience in a customer support, help desk, or application support position. The Desktop Support Analyst plays a critical role by directly supporting all team members, providing timely and quality desktop hardware, software and mobile device troubleshooting, employing a high degree of customer service, technical expertise and responsiveness.
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Audubon is currently seeking a Help Desk / Service Desk Analyst to join our Team in our Houston, TX and Metairie, LA offices. The Help Desk / Service Desk Analyst will support over the phone, through remote management tools and directly to end users.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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4 Year's Experience with help desk software (e.g. ticketing systems, knowledge bases). 4 Year's Experience with help desk / service desk services. Job Title: Product Support Analyst 2.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Manage the purchasing card help desk (phone/email/mail) and ensuring response timeliness and accuracy for company cardholder inquiries. Work indoors during all seasons and weather conditions.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Job Title: Help Desk Analyst. Respond to email messages for customers seeking help. Job Title: Help Desk Analyst. Install, modify, and repair computer hardware and software; clean up computers.
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help desk analyst jobs in Houston, TX
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