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Perform any other duties as requested by the Guest Services Manager or any other member of management. Travelers can stay at the Homewood Suites by Hilton® Houston-Westchase hotel and be in easy reach of Galleria shopping, downtown Houston and the nation’s largest church, Lakewood.
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Our luxury boutique hotel is located at the banks of the San Antonio River, soaring 20 stories above the city's celebrated River Walk. Glittering panoramic views are a hallmark of the 162 guest rooms, 32 suites, and 59 condominiums that feature striking contemporary furnishings, spa-inspired bathrooms and floor to ceiling views of the San Antonio skyline.
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Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience.
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We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.
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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
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Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc.
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.
$22.6 - $26.44 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. Esperanto Development LLC. Is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners.
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
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The Operations Supervisor – Front Office will lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. First contact for guest concerns - Each hotel to set specific options for service recovery.
Full-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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May occasionally transport luggage, items, or other goods to or from the airport, hotel, or other location without passengers present in order to provide guest services. Explains and promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/functions in the hotel and in the surrounding area (including times, dates, and costs.
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A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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The Front Office Manager will be responsible for the day-to-day operations of the front office guest services team and bell staff. The Front Office Manager will ensure guest service standards are being applied consistently and that all hotel and department policies and procedures are followed and adhered to.
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Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations/Revenue. Negotiate guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines.
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Follow up to ensure completion and guest satisfactionMaintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
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guest services hotel jobs in Houston, TX
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