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Guest Service Agent
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- Job Title: Front Desk Clerk/Guest Service Agent
- Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc.
- Check-in and check-out hotel guests in a confident, professional, and friendly manner.
- Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals.
- Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash,
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