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The Help Desk Manager (TX) oversees day-to-day tech support operations, community outreach, and engagement for NPower’s Community Help Desk (CHD) programs in the Texas region.
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Controls & Automation Systems Technical Support, utilizing the HELP Desk System. Develop/Install/Commission Plant Controls & Automation Systems, including PLC Programming, HMI Development, & MES Data Collection.
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Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to Studio Manager. - Commit to 32-40 hours in-studio per week of operations coordination and teaching (if certified), to include health and safety protocol execution, front desk guidance, and team support.
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1) Working in a 6 person team environment, providing Tier I and Tier II Help Desk support and Systems Administration, and. Providing tier-three support for Help Desk Technicians and assists in their training and education.
$45,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. Required Tests for Placement Skills or Special Abilities - Must have an intermediate knowledge of a service desk or help desk environment.
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Commit to flexible schedule of 18-29 hours per week in studio in support of operations coordination and teaching (if certified), include health and safety protocol execution, front desk guidance, and team support.
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You have 3-5 years direct experience in an IT Help Desk or Support role. Reporting to Director of Information Technology, you will offer exceptional customer service while handling phones and email requests from internal users and will serve as a lead point-of-contact for escalation of help desk related issues.
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Be on call and/or, in the office and work with eCommerce Operations, eCommerce Help Desk, Stores Help Desk, IT Support, Category Merchants and Store Managers in researching and resolving SKU pricing issues while ensuring that corrections are transmitted at the earliest to the chain (stores and eCommerce.
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We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
$13.1 - $17.1 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a Studio Coordinator (SC), you support the world class CorePower Yoga studio experience including coordinating studio operations and holding the studio to the highest health and safety standards.
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Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales or back-office support is a plus.
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Additionally, this position is responsible for software and account management, asset management, and general day-to-day help desk requests, as well as being accountable for interpreting, analyzing, troubleshooting, and resolving advanced technical problems of the computer and telephone systems, including network, email, applications, computer hardware, and PBX phone systems, mobile and office equipment for both onsite and remote employees.
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Troubleshooting, IT issue resolution, Help desk analysis, Tech support specialist/help desk analyst with some cybersecurity. Active Directory, cloud, MS products, business strategy, updates, data, virtualization, networking, user support, risk/conflict management, IAM etc.
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Proactively ensure that the Ads submitted for various promotional vehicles are effectively executed by partnering with the responsible teams: eCommerce Operations, Store Communication, Marketing, Ad Printer, Pricing Managers, Store Signage, Category Management, Inventory Planners, and IT Support.
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Help Desk Support: Utilize Kaseya VSA and Vorex for efficient help desk support. Experience with Citrix XenApps, VMware, Meraki, Zscaler, Artic Wolf, Epicor Prophet 21, and SQL administrations is preferred.
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help desk support jobs in Dallas, TX
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