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MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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Customer Service Managers are responsible for overseeing the day to day operations of call center insurance agents and supervisors. Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred.
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The Customer Service Call Center Representative, under the supervision of the Program Manager, is responsible for office functions including telephone activities, patient appointment scheduling, patient registration, computer data entry, and maintaining patient records systems in a manner that promotes quality patient service.
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The ASM acts as liaison between the client and the service technician, and works with the call center in scheduling service for clients. The Assistant Service Manager is to ensure an extraordinary client experience while creating client advocates.
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In this role you will coordinate the work of call center insurance supervisors and agents engaged in assisting policy holders with coverage limits, claim information, and general account questions.
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The Service Appointment Team Lead reports to the Service Appointment Manager and is responsible for overseeing, providing support and motivating a team of Service Appointment Coordinators in a high volume call center environment, servicing inbound/outbound calls for multiple AutoNation dealership locations in order to provide a great customer experience.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Hours: 9:30am - 6pm MONDAY-FRIDAY (No weekends) MUST HAVE call center, real estate (Mortgage) experience or strong financial with credit background. Must have call center experience and work well in a busy/fast paced environment.
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May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
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MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. In this role, you will act as the primary point of contact to the director of customer service and the MCI operations and shared services team.
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Call center, third party logistics (3PL) and/or trucking industry experience is preferred. Perform other duties as assigned by the Senior Manager, Customer Service in support of customer relationship management goals.
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The Call Center Member Services Supervisor is responsible for leading the call center staff to provide excellent service to customers and to ensure Copart processes are followed under the general supervision of the Office Manager and/or Call Center Manager.
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Work with Branch Manager and service team members, engineers and customers to meet the growing day-to-day repair requirements. Whether we’re helping to cap the Gulf oil leak in the bottom of the ocean or reaching for the sky in erecting the new World Trade Center, we provide a myriad of industries with better bolting solutions.
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Operations Manager & Staffing Specialist. Roxy joined the Burnett Specialists team in 2021 as part of the Talent Center division. Exciting opportunity in Irving, TX for on-site Customer Service Representatives with mortgage experience.
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Dallas, TXFull-TimeSalary + BonusCommensurateMANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, AdvancementNo Resume Required, On-site InterviewMCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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call center manager jobs Title: service in Dallas, TX
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