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MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts.
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Our client is the Official Partner of NFL, NBA, NHL, NCAA, MLB, WNBA, MMA, Nascar, Soccer, Olympics and more, and they are looking for Seasonal Call Center / Customer Service Associates.
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Work as a floater between the Call Center and Front Counter for Fort Worth location as per business needs. As a customer-driven organization, NTTA delivers a safe and reliable toll system for millions of customers each year in one of the fastest growing regions in the United States.
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Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. Customer Service Managers are responsible for overseeing the day to day operations of call center insurance agents and supervisors.
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MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Customer Service Representative- Call Center. 1-3 years' experience providing multi-channel communication and customer support including phone calls, e-mail, and chat. The Customer Service Representative is responsible for providing a service and support to the claims handling process on behalf of the company's insurance carrier clients.
$17 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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POSITION OVERVIEW BILINGUAL INBOUND CUSTOMER SERVICES REPRESENTATIVES SUPPORTING TOLLING OPERATIONSWe are looking for bilingual customer service representatives to support inbound call center programs.
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Retail, call center), preferred 1 year data entry experience equaling 40 WPM Knowledge of contact center policies and software, including CRM, phone systems, etc Strong work ethic and reliability with professionalism and poise Superior interpersonal, verbal, and written communication skills Exceptional written oral communication skills Strong analytical abilities and sound judgment in decision-making Strong attention to detail and high degree of accuracy is key.
$15Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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As the Lead Analyst, Forecasting and Capacity Planning, you'll provide leadership and technical expertise to a team of 8 in order to support the global forecasting and budgeting goals of our omni-channel Customer Care center.
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The Head of Customer Service is a pivotal leadership role that demands a solid understanding of CX systems and solutions, with a strong expertise of using Salesforce Service Cloud to run high-volume call center operations.
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5 hour shift8 hour shiftDay shiftEvening shiftMorning shift Weekly day range: Call Center open 7 days a week, off 1 designated weekday and weekend day. Job Overview:As a Remote Customer Service Associate, you’ll be responsible for assisting homeowners, escrow companies, realtors and REO institutions via telephone and e-mail.
$14.5 - $15 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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In this role you will coordinate the work of call center insurance supervisors and agents engaged in assisting policy holders with coverage limits, claim information, and general account questions.
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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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This position has established performance standards and goals consistent with inbound call center key performance indicators. Basic knowledge call center operations or retail sales/service environment.
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call center customer jobs Title: customer in Dallas, TX
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