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Education: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: full-time Child Support Program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist.
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Champion the customer experience, ensuring customer feedback is integrated into support strategies and processes to enhance service quality continuously. Lead and develop a team of talented Customer Support managers and representatives in the United States.
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Customer Care Coordinator (System Support Specialist IV) is selected by and accountable to the HHS IT Customer Service & Support Director. 4 years experience with customer service and support, team coordination, help desk or deskside support, customer communications.
$4,870 a monthFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Liaise between customers and support , as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer. Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
$291,400 a yearFull-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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As a Network Senior Technical Support Engineer on the global Remote Hardware Support (RHS) team, you will offer customer facing strategic technical support to assure the highest level of customer satisfaction.
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Job Title: Desktop Support Location: Austin, TX Description: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
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Parris, a seasoned doula based in Austin, brings over a decade of experience in offering birth doula support in various hospitals in and around Austin. The Doula will be responsible for providing doula services, assisting with childbirth, newborn care, lactation support, and offering labor support.
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Primary responsibilities include providing in-person and remote video conference services, technical support and professional customer service. Provide on-site and remote video conference support for internal and external eBay audiences.
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Support our sales team efforts when needed including customer, sales channel training and technical support meetings. This engineer will support electric actuation activities for all digital products which interact with third party host control systems.
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Work with nursing managers, administrator, and Director of Nursing Support Services to manage float pool scheduling and address staffing needs. You'll work with System Director and Nursing Support Manager on staffing concerns.
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This position requires installation, configuration, troubleshooting, commissioning, integration, and testing of 5G, 4G/TE, CDMA, and UMTS on OEM equipment to include Ericsson, Nokia and/or Samsung at customer Cell Sites.
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AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
$220,200 a yearFull-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Demonstrated experience related to AML, Know-Your-Customer (KYC), Transaction Monitoring, and Sanctions data, technology, and deep analytics experience. Data analytics project experience related to one or more of the following: transaction monitoring data analysis and system implementation, development of customer risk rating models, customer segmentation, threshold tuning, customer/account/transaction data modelling, management and quality assessment, model validation, and/or Know-Your-Customer data remediation.
$252,450 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a remote Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.
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Automation: Identify opportunities to use automation for customer and process improvement with external tools, AI (LLMs, SLMs), and internal Product Management teams. We value accountability, support each other's growth, and genuinely enjoy what we do.
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customer support jobs Title: director Company: Crowdstrike Inc in Austin, TX
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