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Interns will learn multiple daily roles within our operation that are key areas for guest interaction: Admissions, Arcade and Ride Operations. Respond to minor guests concerns in an effective manner looking for win-win solutions whenever possible; report to Department Management and/or MOD all serious guest situations, including any guest who is requesting a refund, angry/yelling/threatening, or alleging safety issues or improper conduct by a team member or guest.
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As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment.
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Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios. Respond to guest inquiries and concerns as quickly and completely as possible.
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Cashier/Guest Greeter-ACTIVELY HIRING NOW! We take pride in our guest service and it's up to each team members to cultivate a friendly atmosphere that our guests deserve. Perform assigned work position duties including preparing ingredients, making quality products, taking guest orders, providing quality guest service through positive and friendly interactions and acting with a sense of urgency in all we do.
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Guest Service Representative Pigeon Forge, TN Full Time or We are excited to add the beautiful Embassy Suites Pigeon Forge to our portfolio. We are seeking an experienced, motivated Guest Service Representatives to ensure guests experience top service and hospitality.
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The right Guest Transit Host checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. We are seeking a Guest Transit Host for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.
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While directing front and back-of-house operations, you'll be on the constant lookout for new ways to enhance the guest experience. Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.
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Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up. Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery.
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Our mission is to design and deliver EPIC interactive experiences for every single guest. We are serious about our mission, vision, and values and believe that every person we interact with during our workday is our guest, whether they’re our colleague, employee, or leader.
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