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As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. 2+ years of experience in hotel front desk management/supervisory operations or related field.
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Limited to no experience required; previous commercial cleaning or guest service experience preferred. As Housekeeper, you will ensure cleanliness of the facility to maintain our culture of high standards and enhance the guest experience.
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This 62-room boutique neighborhood hotel with thoughtfully designed, industrial-inspired guest rooms also features an all-day bakery and café, Hustle and Dough, a lobby bar, Hustle Bar and a friendly shuffleboard sports bar, Long Shots.
$60,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Today, this Curio Collection by Hilton hotel is the living room of the south, offering guests an exceptionally-Memphis experience with artfully crafted guest rooms, unique culinary experiences, stunning event space, and the perfect location to really experience all that Memphis has to offer.
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Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and guest experience.
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The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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As the bartender, you will be responsible for ensuring guest satisfaction by mixing drinks to the hotel standards. The ideal candidate will have at least one (1) year of experience working as a bartender; understands the importance of outstanding guest service as well as following proper accounting procedures including verifying room and credit card charges while working as a member of the team.
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Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects. Respond to guest needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
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Previous luxury hotel experience. maintain confidentiality of guest information and pertinent hotel data. Supervisory experience in hotel industry. Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, associate restroom and storage area.
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Acknowledge and greet guests within 30 seconds and provide professional, fast, fun and friendly service Park and retrieves vehicles Maintain pleasant, friendly and professional demeanor with all guests, hotel staff and co-workers Practice AAA Basics Immediately secure all keys Willing to adhere to all AAA Parking uniform and appearance standards Ensure all guest's valet experience are memorable and unique Run fast to retrieve cars.
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Experience in hotel operations and accounting management, computer experience on a PMS system, and working knowledge of manual front desk procedures, including leadership experience in management role.
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SummaryThe Restaurant Host is to interact with all guests and ensure they have a great experience when dining at the Hotel. The Host will promptly welcome every guest to the restaurant and escort them to their table.
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A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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guest experience hotel jobs in Memphis, TN
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