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The role’s primary focus is ensuring outstanding, seamless field (maintenance and installation) service, remote service and SaaS operations (including driver and site help desk operations) for Gilbarco e-Mobility products leveraging Gilbarco Veeder-Root’s global network of service providers, software tools, and relationships with equipment vendors.
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Experience analyzing, designing, developing, implementing, and maintaining Microsoft Dynamics CRM and Power Platform application code for Sales and Customer Service functionality. Used Software-as-a-Service (SaaS) environments, Microsoft SQL Server, HTML, Microsoft ASP, and Microsoft.
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This role will collaborate with the existing account teams to introduce a new service into existing customer relationships that are based on branded fuel sales. This individual will be responsible for sales strategy and sales execution of bp’s Software as a Service (SaaS) retail operations solutions, including: channel and territory strategy, recruiting of sales team to support the strategy, pipeline development, empowering the team through application of digital tools (i.e. Salesforce, etc.
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Deep knowledge and ServiceNow Product experience with Employee journey Management, Employee Center, Enterprise Onboarding, Life Cycle Events, Moments that Matter, and employee transition management; customer requirements necessary to successfully implement a complex SaaS or PaaS solution including a strong appreciation for understanding security, data, artificial intelligence, and business usage requirements.
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Monarch, a new division of Core10, provides implementation and customer success services for leading financial service CRM and SaaS platforms. Monarch is seeking an Implementation Analyst who will work within an energetic professional services team for our client, a market-leading Software as a Service (SaaS) company and will be responsible for designing and configuring the software platform for our client's customers in response to their specific business requirements.
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Prior experience working with Oracle support systems, support/dev teams and understanding of OCI, SaaS, PaaS, and Cloud at Customer implementations at Oracle is vital to this role. Prior experience working with Oracle support systems, support/dev teams and understanding of OCI, SaaS, PaaS, and Cloud at Customer.
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A Customer Success Manager (CSM) is crucial in ensuring customer satisfaction, retention, and growth for a SaaS (Software as a Service) company. Customer Success Planning : Collaborate with customers to create and execute success plans that align with their goals and showcase the value of the SaaS product.
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PlanCompare Edge Customer Success Coordinator is a client support role that works directly with PlanCompare Edge clients to onboard, train and maintain their PlanCompare Edge SaaS platform.
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You’ll maintain relationships within a portfolio of NetSuite customers to ensure the continued adoption and expansion of NetSuite’s cloud-based business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce.
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We are seeking a dynamic and experienced Customer Operations Director to drive our customer service strategy and enhance our SaaS business’s performance. Drive the creation of personalized and targeted customer experiences, ensuring alignment with our SaaS products.
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