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Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.
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This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.
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In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.
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Being friendly and professional, welcoming customers to Lowes and helping with home improvement project needs. 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
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6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (, kitchen, plumbing, electrical, lawn and garden.
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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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Pay Range for CA, CO, HI, NJ, NY, WA: $16.50 - $17.20 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
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Requires morning, afternoon and evening availability any day of the week. 6 months experience using common retail technology, such as smart phones and tablets. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
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All Lowe’s Associates Deliver Quality Customer Service While Maintaining a Store That Is Clean, Safe, And Stocked With The Products Customers Need. As a Customer Service Associate, This Means.
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