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Direct experience with common security tools including endpoint detection and response (EDR), security incident event management (SIEM), AWS/Azure/GCP Cloud Security Stack, Data Protection/Data Loss Prevention Tools, Threat and Vulnerability Management Tools, and Microsoft 365 security suit.
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Monitoring the incident management system (ITSM) Documenting and tracking hardware distribution via firm asset management software (ITAM) Assisting management in proactively meeting the technology needs of the office by keeping IT management abreast of issues and activities.
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The Senior Problem, Incident and Event Management Engineer establishes policies, processes and systems for the implementation of a quality Problem Management process. The Senior Problem, Incident and Event Management Engineer drives technical support teams to Root Cause Analysis post - recovery services during periods of service disruption or outages to key technology platforms/applications.
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Current Bradley Hospital Crisis Management certification or enrollment in Bradley Hospital course. Demonstrates appropriate critical incident follow-up skills by timely verbal reporting to Residential Care Supervisor or Nursing Supervisor/Program Nurse and documentation in child�s chart.
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Participates in continuous quality improvement activities and total quality management initiatives including but not limited to adverse drug reaction pharmacist clinical intervention and medication incident reporting programs.
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The incumbent is responsible for the acquisition, integration, and management of the department’s application needs, including access control, CCTV, LPRs, computer-aided dispatch, incident reporting/records management software, mobile data systems, alarms, communications, and compliance.
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Experience with ITIL practices including incident and problem management. This role will be instrumental in assisting the client's team in leading modernization of call center tools including Workforce Management, and enhanced CRM capabilities.
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Coordinate the management and delivery of site-level safety training utilizing multiple formats: Web-based, Instructor-Led, Hands-On Respond to coworker safety concerns, encouraging coworker(s) to be a part of the solution and leveraging resources to ensure the concern is addressed efficiently and effectively Partner with Corporate Safety.
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Provides Technical Leadership and expertise•CIS based on the design provided•Design & Implement CIS•Responsible for services in terms of incident and problem resolution and other applicable ITIL processes,•Knowledge Management, New Technology absorption, training and improvement initiatives within the technology tower.
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The Compliance Manager is responsible for managing foundational and strategic compliance responsibilities with consistent excellence that support the team and management. Interface with external clients, regulators, vendors, supplier; internal stakeholders, high level of management.
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If you’re looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills. No drug or alcohol related incident on your record in the past 5 years (i.e., DUI, DWI.
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EMERGENCY RESPONSE DUTIES: Duties at the incident scene include firefighting, overhaul, emergency medical treatment and rescue, and management of hazardous materials, property conservation, environmental conservation, securing an emergency scene for the safety of the public and Firefighters.
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Experience with Workforce Management tools and CRMs for Call Centers. Review incident and defect metrics and performance trends to identify opportunities for. Versatile project management skills with the ability to learn quickly and work with.
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Identifies opportunities and takes ownership for automation and/or continuous improvement of Incident Management process steps and best practices. Excellent Incident and Problem Management knowledge and experience.
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This includes evaluating safe work practices, interpreting, reviewing, and updating safety policy, procedures, and rules, supporting safety committees, facilitating incident investigation, conducting safety field observations, developing and implementing training for both Safety Pros and all our customers, and other operational needs as appropriate.
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incident management jobs in Providence, RI
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