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General information Job Posting Title Sr Analyst - Data Security & Compliance (Remote) Date Wednesday, June 26, 2024 City Remote Country United States Working time Full-time Description & Requirements Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
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The Windows Desktop Security Engineer is a member of the ITSS Desktop Engineering team and serves a security liaison between Desktop Engineering and other ITSS teams including Service Desk, Desktop Support, Networking, Data Center, Applications, and Cyber Security.
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The Knowledge Manager will maximize SharePoint capabilities to integrate information data sets to help with the policies, document, briefings, and other work products created in the program. The KM develops internal data strategy, goals, and roadmaps, working in a phased manner and growing our capabilities and their use.
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Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input. Comply with the expectations of the client processes and data protection regulations.
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Keeping data integrity as a core priority. Researching, collecting, and recording data evidence. Experience of working in a contact centre environment is desirable EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
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The role is also home based but only to the UK, so we cannot accept applications outside of the UK. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
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Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
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Proven experience in delivering support services to vulnerable people/helpline work. Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
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As a Helpline Worker you will listen, support, inform and signpost those to further information. As a Helpline Worker you will provide an exceptional level of service to service users working with one of our charities.
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The helpline is there for anyone who needs to talk confidentially about a tough time they are experiencing. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
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Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation. The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
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Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector. Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
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Previous experience working in a healthcare or mental health setting, ideally with crisis service experience. Completion of all required face to face and online training modules. Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
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An ability to manage and resolve complaints in a calm and professional manner. 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
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Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
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data job Company: Maximus in IN, Pennsylvania
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