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3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management.
$188,600 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment. Experience in a high-volume contact center with a strong focus on superior service is a plus.
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If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
Part-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
Part-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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Job Title: Customer Service Associate. Prior food service and/or customer service experience preferred. Excellent customer service skills. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.
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Prepare all made to order food and/or beverages according to recipe or customer specifications. Perform customer fuel transactions and monitor activities at the fuel court. Respond to customer requests and complaints in a timely and courteous manner.
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Work effectively with Contact Center Manager to ensure escalated class member situations are resolved in a timely manner. Angeion Group’s Contact Center provides first-level support to class members who require assistance filing claims or receiving disbursements.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Determines the nature of the call and takes all possible action, including research, completing forms, or any follow-up, to expeditiously ensure the provision of accurate information, service, and assistance upon first contact.
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Job DescriptionJob DescriptionAngeion Group is a Class Action Settlement Administrator that provides fiduciary and administrative services on behalf of the Courts and litigants in class action lawsuits.
Full-timeExpandApply NowActive JobUpdated 1 month ago
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