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Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction.
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Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position.
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Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.
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