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Serves as lead trainer to Tier 1 Help Desk Analyst. The Lead Agent provides group and individual training as necessary, one-to-one coaching, assistance on more complex issues and if necessary will forward to the Help Desk Manager any recommendations for disciplinary action.
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In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community. Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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The Help Desk Analyst is primarily responsible for configuration, installation, and support of desktops, laptops, telephones, and other peripheral devices throughout the organization.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Help Desk Analyst. Minimum 1 year of previous IT Service Desk and/or Call Center experience required. Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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The Help Desk Analyst performs the skills listed below- 1+ years previous IT Service Desk and/or Call Center experience required. 1+ years' previous IT Service Desk and/or Call Center experience required.
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Identifies, diagnoses, and resolves problems for users of personal computers (Desktops, Laptops, Tablets, and Smart Phones) software and hardware, CCP network, the Internet and new computer technology in a call center/on-site environment; communicates solutions to end-users.
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Help Desk Analyst - 1+ year of field experience. Job Title : Help Desk Analyst. Position #: HDA3 A4 SC3 (Tier 1 Help Desk) (703626) is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas.
ExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Requirement: This Systems Analyst I expect to be more senior and have 4-5+ years experience as systems admin, help desk/application support, monitoring, performance reporting, and issue resolution/management.
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Title: Help Desk Analyst. Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3 rd Party Service Providers as needed to ensure resolution. Reset or restore mainframe, LAN and User IDs and passwords through RACF or Active Directory.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Minimum 10 years experience providing end user assistance in a networked Windows environment (1) 3 year help desk, service desk, or support center experience (2) 2 years desk side support in a Windows/Intel environment (Dell/Lenovo experience a plus.
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Job Description Overview: The Help Desk Technician (Remote) provides first-level remote support and reports to the Technical Service Desk Team Manager. Required Years of Experience: 1 to 3 years of technical help desk or equivalent experience.
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Our government client is looking for an experienced Help Desk Analyst on a 9+ months renewable contract role in Harrisburg, PA. 3 years of Help Desk Analyst Experience Required.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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The Help Desk Analyst is responsible for providing technical support to end-users by troubleshooting and resolving technical issues. Reports to: Help Desk Manager. 2 years of experience in a Help Desk position, with relevant certifications or technical training in IT.
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For additional assistance completing your application, please contact the Help Desk at (215) 707-7008. Temple Health refers to the health, education and research activities carried out by the affiliatesof Temple University Health System (TUHS) and by the Lewis Katz School of Medicine atTemple University.
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Field Support Technician / Help Desk Technician. Senior Quality Assurance Analyst / QA Tester. Senior Quality Assurance Analyst / QA Tester. Field Support Technician / Help Desk Technician.
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help desk analyst jobs in Harrisburg, PA
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