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Experience managing 3rd party end user support contracts and staff. Experience with video conferencing equipment support using Teams, WebEx and Zoom; supporting 100% remote staff equipment deployment and return; use of Citric hosted applications; use of virtual Windows on Macintosh devices.
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Keywords:Jacksonville FL Jobs, Help Desk Technician, Desktop End User Support, VmWare, VmWare Horizon, VDI, Virtual Desktop Infrastructure, Windows, MacOS Laptops, VoIP, Cisco, Okta, IDM, IAM, Wi-Fi, Office 365, Network, Networking, Help Desk, Jacksonville Recruiters, Information Technology Jobs, IT Jobs, Jacksonville Recruiting.
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Responds to production support issues by performing initial triage and analysis, providing end user support including documenting workarounds and, if necessary, escalating to IT and notifying impacted parties.
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Be a Black Diamond power user in order to provide the most relevant and creative platform solutions. You have proven work experience as a Customer Success Manager or similar role. SS&C Advent, a leading provider of innovative software and services for the global investment management industry, is seeking a Client Advocate to join our industry leading Black Diamond Service Team. In this role, you will join a dynamic team as an integral part of the day-to-day process of supporting our clients using our Black Diamond Wealth Platform™ solution.
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Must be an advanced user in Excel with in-depth knowledge of advanced formulas, charting, and pivot tables (and associated formulas) 4-6 years of experience in pricing execution, revenue management, or a comparable position.
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Experience with multi-user remote access technologies preferred, but not required. Monitor and troubleshoot network performance and resolve issues such as internet bandwidth problems, ISP issues and firewall / router changes Provide desktop and application support, including new user setups, line of business application support, and hosted application support.
$58,000 - $72,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Monitor and troubleshoot network performance and resolve issues such as internet bandwidth problems, ISP issues and firewall / router changes•Provide Tier 2 desktop and application support, including new user setups, line of business application support, and hosted application support.
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As a UX Designer, you will play a pivotal role in shaping the user experience of our products. 3+ years of experience in UX design, preferably in a hybrid work environment. Conduct user research to understand user needs, behaviors, and pain points.
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The RF-SMART Cloud Printing Product Leader identifies, validates, and prioritizes market requirements and defines how those new features should operate in order to provide a great user experience and properly transact in NetSuite.
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Experience with user account and mailbox management for Microsoft Active Directory and Exchange. 2+ years’ experience working as a desktop support engineer. Maintain PC inventory (hw & sw), and file the end user signed responsibility letters.
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Integrate user-friendly content in illustrations, graphs, and infographics for enhanced user experience. EXPERIENCE: 3+ years' experience as a technical writer for engineering, IT, management, or related area.
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Required experience with Microsoft Active Directory, Azure, Intune, Exchange Online, and Windows desktop/server troubleshooting. Required experience with Windows OS, MacOS, and Microsoft Office Suite.
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Onshore/offshore enterprise-level experience SDLC custom app dev Agile SAFe experience (Certification a Plus!) Works with the Engagement Manager and clients to plan and execute User Acceptance Testing.
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The Information Systems Architect develops multiple types/categories of software architecture and operating systems for running end user applications. Advanced level programming experience in Java (Spring) and/or C.
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Prior experience and demonstrated strong user skills with ERP systems such as Oracle, JD Edwards, SAP, Infor, etc. Experience 3 to 5+ years (Within a manufacturing company) at a matrixed (Multiple Business Units/Plants) product-driven company preferred.
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user experience jobs in Jacksonville, Sherwood, Oregon
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