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Qualifications: Required Prior Experience: 1+ years accounting experience Preferred Prior Experience: Previous hotel accounting experience Front desk hotel experience Required Education: High School Diploma or Equivalent Required Technology: Intermediate skills in Microsoft Office Preferred Technology: Working knowledge of POS and PMS systems Experience with Birch Street, Concur, and ProfitSage, Sage300 Workday Physical: Able to lift 10lbs regularly.
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Work Performed: The Accounting Associate will be tasked with the following duties, responsibilities, and assignments: Ensure the income audit, billing/collections, accounts payable, and daily cash deposits are completed; Handle confidential information, including guest records, with a high degree of.
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Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology). Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
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Directs the activities and monitors the performance of the Information Technology staff in support of computer operations, operating systems, database administration, desktop/help desk support, telecommunications, data networks, and system security.
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Communicates critical information to the Banquet, Event Services and Event Technology teams. Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction.
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Basic Competencies Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology). Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
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Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
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Seek and review sales and marketing best practices/publications and use this information to train/coach associates to increase production. Business Acumen - Understanding and utilizing business information (e.g., Associate, Guest/Customer Satisfaction, Financial Performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
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Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
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Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
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Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
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He / She will partner with the Finance Business Partner Customer, Revenue, and Technology team, Loyalty business partners, Marriott Business Services (MBS), Global Technology, Tax, Legal, Financial Contract Compliance, and the Customer Engagement Center (CEC) in the execution of financial and operational business strategies and plans to support the ongoing needs and responsibilities of the Loyalty Program.
$83,550 - $178,603Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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He/she also demonstrates strong leadership and relationship skills, a background in information technology, infrastructure and contact center experience as well as department and organizational leadership experience.
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Responsible for delivery of key information technology-enabled initiatives and day-to-day leadership of field technology associates for the Canada region and provides strategic leadership and responsibility for technology as it relates our US and Canada Franchise partners, Gaylord brand, property technology planning and central services team.
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Working under the direction of the Sr. Director – Product Management and Associate Enablement, this position provides product expertise that supports the technology direction and execution of optimal business solutions supporting the contact center technology platforms.
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information technology jobs Company: Marriott in WA, Ohio
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