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Minimum 5+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: Customer Service Channels (B2C, B2B) Cross-channel (Web, Mobile, Voice, Assistant) Service Experiences Service Delivery Technology Platforms (Service Center, Call Center, Field Service Operations) Service Delivery enablement (field worker, 3rd party service management) AI powered service operations.
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Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions crossing customer channels, service center backoffice and field service solutions.
$93,400 - $224,600 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Responsibilities include all aspects of merchandising, Associate development, customer service, and financial oversight. Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
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Minimum 5+ years of experience leading the successful delivery of Service Experience platform & operations projects. 5+ years of experience implementing comprehensive service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio.
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Responsibilities include Associate development, customer service, asset protection and store maintenance. Management experience with these companies translates well to this opportunity: Walmart, 5 Below, Burlington Stores, Big Lots, Dollar General, Rural King, Gabes, Dicks Sporting Goods and Bed Bath and Beyond just to name a few.
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Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose.
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The Assistant Team Leader provides leadership for the successful operation of the entire front-end of store. Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
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The CTL creates and leads a sales team that is passionate about selling merchandise and ensuring a good associate and customer experience. Ensure that store standards, seasonal transition planning, inventory processes, and company programs meet all operational expectations.
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Perform all Team Leader functions to open and close the store when needed. Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met.
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The Customer Service Associate coordinates patient record activities, plays a role in patient care and customer service, communicates with departments involving patient care delays, calling verbal reports to ordering physicians, retrieving blood work, and serving as a support liaison for the Radiology Department.
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Ollie’s ATL Ollie’s ATL helps lead a retail sales team that’s passionate about selling merchandise and ensures a good customer experience. THIS IS A NEW STORE COMING SOON TO Ironwood MI.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. As a Customer Service Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness at the front counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile.
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Perform all functions to open and close the store when needed and any additional responsibilities and/or duties as assigned. Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis.
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Strong field sales career growth & talent development culture for top performers. Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. BE CARING- How do I treat others with courtesy, dignity, and respect.
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customer service store operations five below jobs Title: west valley in WA, Ohio
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