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Support sales floor, fitting room, cash wrap, back of house, as required. As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers.
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A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.
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About the RoleAs a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer.
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Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty.
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Handle all customer interactions and potential issues/returns courteously and professionally. Enhance customer experience using all omnichannel offerings. Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
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Seek out and engage with customers to drive sales and service using suggestive selling. Passionate about retail and thrive in a fastpaced environment. Able to utilize retail technology.
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A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. Be accountable to personal goals which contribute to overall store goals and results.
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Promote loyalty by educating customers about our loyalty programs. A good communicator with the ability to effectively interact with customers and your team to meet goals. Maintain a neat, clean and organized work center.
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Consistently treat all customers and employees with respect and contribute to a positive work environment. Execute operational processes effectively and efficiently.
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Consistently treat all customers and employees with respect and contribute to a positive work environment. Execute operational processes effectively and efficiently.
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Support sales floor, fitting room, check out, and back of house processes, as required. All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
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Who You AreA good communicator with the ability to effectively interact with customers and your team to meet goals. What You'll DoConsistently treat all customers and employees with respect and contribute to a positive work environment.
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Execute operational processes effectively and efficiently.
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Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs. Serve as a Brand storyteller to create experiences that drive sales and achieve store goals, with the customer as the primary focus.
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Leverage omni channel offerings to deliver a frictionless customer experience. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
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customer support back of house jobs Title: sales associate seasonal retail Company: Gap in Chagrin-falls, Ohio
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